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Extra Space Storage
- Self Storage
- Dallas, TX
About this business
Location details
1975 W Northwest Hwy, Dallas, TX, 75220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedif you looking for a great place for storage,this is the place,and the customer service is excellent,and they are very professional.
Business response:
Thank you for the kind words, Detwonne! We're committed to providing excellent customer service. We're glad our team was very professional. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedProfessional and courteous service. Thanks KJ Watson
Business response:
We know you have many options for storing your belongings, and we are committed to being the most convenient, secure and professional storage solution near you. We are happy to hear KJ provided you a smooth storage unit rental process. Thanks for being a loyal customer, Kim! Give us a call if you need any assistance in the future.
RecommendedSo happy I chose this location and this company. Downsizing the size of my home was a terrifying thought but I'm happy to have a place to store extra/unneeded items. Ashley was excellent to work with and was patient with me during my storage space selection and application process. Diana was also amazing to work with as well. This place is clean, well lit, well monitored and well maintained. Thanks again ladies!
Business response:
Hi Doctora, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Ashley was able to help you during your storage space selection and application process. Let us know if we can do anything to assist you!
I would NOT RECOMMEND this facility. I found mice droppings in my unit. This is my first experience with a storage unit that had mice. I’ve been renting since 2014. My spirit told me not rent there, and they claim to be climate controlled, but it’s hot. Please, please find another brand because Extra Storage is not it, plus they are tooooo expensive to have mice… 😩😩
Business response:
Hi Mocha. We're sorry to hear about your experience and would love to speak with you about this in more detail. Can you give us a call at (972) 409-9449?
Brent Fleming at the Extra Space storage in Euless, Texas on Midcities Rd called the police on a tenant who had a unit there for no reason at all. Me and another mover was there to help her move. She was a black customer. and we are black movers there to help her move. Brent was upset because she told him he was being rude after he had her waiting in the hot sun 20 minutes. Brent told her if she didn’t like how she was being treated she could leave and told her to leave. She refused to leave and Brent Fleming at the Euless l... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 795 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.