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Extra Space Storage

4.7

About this business

Location details

749 Quequechan St, Fall River, MA, 02721, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.7896 reviews
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Kelsey C.'s profile image
Kelsey C. 
5 years ago

Great place great employees  

Esmeralda R.'s profile image
Esmeralda R. 
5 years ago

My first time and the process from reserving online to moving into my unit was seamless and hassle free. All was so smooth. And the customer service was great too. I personally do recommend this company.  

Business response:

Thank you for your kind words and recommendation, Esmeralda! We're so happy to hear our manager was able to make your rental process hassle-free! Give us a call at (508) 556-7601 if you need any future assistance. 

leon g.'s profile image
leon g. 
5 years ago

Be careful. They tried to pull the old "bait and switch" with me. All was well with my reservation for 3 weeks until 2 days before the move. Then the unit I reserved and confirmed (by telephone and e-mail) does not exist and I being offered a unit to rent for $40.00-$50.00 per month more. Needless to say I made emergency arrangements with another company and will bill these folks for my costs. Small Claims Courtis right down the street too if they do not pay. 

Business response:

Hi Leon, thank you for the feedback. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We are sorry to hear we have lost your business and will use your feedback to improve.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 896 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.