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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Store your belongings at Extra Space Storage on 57 W 85th St in Chicago, IL today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our faci... read more
Location details
57 W 85th St, Chicago, IL, 60620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Google reviews (659)
RecommendedThe location is Extra convenient, the facility is nice and clean comfortable environment well organize. The Staff were. Amazing! especially Dominuqe also Ms. Mary for the initial introduction.
Business response:
Thank you for your feedback, Karriem! Providing renters with clean and organized facilities is our top priority. We're glad we were able to meet your storage needs and that Dominique and Mary were great to work with. Please give us a call at 888-storage if anything comes up!
This was my first experience with Extra Space Storage company and I'm truly pleased with the service and product! The Assistant Manager, Sylvia was not only knowledgeable of the offerings but she was very kind a well. To be friendly is a given but when someone goes pass that and literally treat you with kindness that's noteworthy! Honestly, I actually was going to think about the rental but because of Sylvia---above and beyond customer service, I was like, okay that's it, I'm purchasing this rental. The office and unit space... read more
Business response:
Hi Agatha, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sylvia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the reco... read more
Smooth easy as 1 2 3! I like the clean environment!
Business response:
Thank you, Wayne, for the awesome recommendation! It's wonderful to hear you had a positive experience with us and that you found our property clean and our rental process easy. We want you to know that we are here to assist you with any further storage needs! Give us a call at (773) 672-4876 if anything comes up!
Hello The Lady With the short Hair At The Location By 85th Dan Ryan expressway was Great she Explained Everything To Me step by step Was very polite I Really Enjoyed Her Energy An Personality Excellent customer service Thanks!!!❤️
Business response:
Cumona, Thank you for your recommendation! We are so happy to hear our team from our 85th St. location was super polite and thorough with our rental agreement. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
THE YOUNG LADY WAS VERY NICE TO ME AND MY HUSBAND. SHE, TOOK HER TIMES WITH US. SHE SHOW OURS STORAGE PLACE. EXPLAIN EVERYTHINGS TO US. I REALLY APPRECIATE HER.
Business response:
Hi Rosemary, thank you for recommending us. We're glad our manager was very nice, took her time with you, and showed you your storage place. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
I recommend people store their household property with Extra Space Storage because they provide safe accommodations and the staff is knowledgeable and professional.
Business response:
Thanks for the kind words, Joyce! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (773) 672-4876 if you need anything.
I didn’t know what to expect. I’ve been to other storage facilities and the staff was as apathetic about what they were doing as they were having to help me. However, those facilities didn’t have Ms. Mary. Her welcoming smile and personality let me know right away that she cared! She explained how their system works, went over every word of the contract with me and answered all my questions. Clearly she cares about her customers and wants us to be happy with our purchase. The facility was clean and well maintained. Mary is a... read more
Business response:
Thank you so much for your kind words, Beverly. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Mary. If there is anything else we can do to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team would love to hear from you!
Knowledgeable and courteous staff and the storage facility was clean
Great location friendly manager clean and spacious
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 693 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open on Tuesday at 9:30 a.m.