Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

Get directions

About this business

Store your belongings at Extra Space Storage on 1258 S US Hwy 12 in Fox Lake, IL today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of... read more

Location details

1258 S US Hwy 12, Fox Lake, IL, 60020, United States

Get directions
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
4.9500 reviews
10 reviews have no rating
David Jenkins's profile image
David Jenkins 
recommend  Recommended
a month ago

Awesome experience, very professional! 

Business response:

Hi David, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (847) 906-2645 or stop by the office if you need anything!  

Shayna Barrett's profile image
Shayna Barrett 
recommend  Recommended
2 months ago

Easy check in. Friendly service. 

Business response:

Thank you for the excellent rating, Shayna! We're happy we were able to provide a smooth rental experience. We're always here to help with any of your storage needs at 888-storage. 

Rebecca Payton's profile image
Rebecca Payton 
recommend  Recommended
6 months ago

Always freindly.so very helpful.i love the indoor units. 

Business response:

Thank you for the kind words, Rebecca. We're glad our team has been friendly and helpful! Our team is here to serve you, so give us a call at (847) 906-2645 if you need any future assistance. 

Patty OBrien Giles's profile image
Patty OBrien Giles 
recommend  Recommended
7 months ago

The facility was clean and well taken care of, and the staff was friendly and helpful. I rented a 10x20 unit for 3-1/2 years and the monthly price more than doubled over that time frame, but I had nothing more for my money. I paid in advance for the period of 4/2/23-5/2/23, and moved out by 5/9/23, and the facility keeps your full month of rent even though I gave notice and moved out. Does not make for great customer service. 

Business response:

Hi Patty. Thank you for your feedback. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. We request that our customers contact us prior to paying to prorate an account. We do appreciate your long-term business, and would like to speak with you about your concerns. Please call us at 888-storage. 

Mike Anderson's profile image
Mike Anderson 
recommend  Recommended
9 months ago

Tim and Mike were AMAZING and very informative, greeted us and treated us with the utmost respect!! These guys are AWESOME and if you need any kind of storage near Fox Lake, IL, do not waste your time looking anywhere else…..call or go see them!!!! 

Business response:

Thank you for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy Tim and Mike were able to assist you! We're always here to help with any of your storage needs at customerservice@extraspace.com. 

Matthew Turner's profile image
Matthew Turner 
recommend  Recommended
a year ago

this place is keep very clean and the people who work there are friendly and professional. we have 2 spaces for our move into our new home which is almost done being built. 😁 

Business response:

Hi Matthew, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions. 

Cjframer's profile image
recommend  Recommended
a year ago

I was a walk in from past rentals. Suzanne was wonderful and walked me through to see the three sized units. She took her time, was pleasant and patient. I love Extra Space Storage. Thank you for your time Suzanne, you made everything very easy. The units are always clean, as well as the facility. Definitely recommend! 

Business response:

Thanks for the kind words, Cjframer! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Suzanne reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (847) 906-2645 if you need anything. 

Dawne Haynie Smith's profile image
Dawne Haynie Smith 
recommend  Recommended
a year ago

*Friendly & Helpful Employees *Easy and convenient location and Storage Units 

Business response:

Hi Dawne Haynie, thank you for recommending us. We know that our customers value clean facilities and friendly, helpful staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything. 

Noor Manya's profile image
Noor Manya 
recommend  Recommended
a year ago

Very nice and helpfull staff. I am very happy with my rental with them 

Business response:

Hi Noor, thank you for recommending us. We're glad our team was very nice and helpful. Don’t hesitate to stop by the office if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 500 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.