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Extra Space Storage

4.8

About this business

Location details

2650 S 99th Ave, Tolleson, AZ, 85353, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.81,270 reviews
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Jack Crews's profile image
Jack Crews 
2 years ago

facility had it cleaned out in the proper time manager claims I did not had me banned from Storage Treasures took my $100 hopefully extra space will step in and look at their cameras to show the manager never removed nothing after I had removed the stuff to prove their management lies spent close to $700 on the unit 

Business response:

Hi Jack, we're sorry to hear you had a negative experience with us. We will be sure to review your feedback internally. Thank you for taking the time to leave us a review. Please call us at 888-storage to discuss this further with you! 

Nancy Mckenzie's profile image
Nancy Mckenzie 
4 years ago

Very nice lady that helped me she knew her products and service thank you 

Business response:

Nancy, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!  

Aretha Lordforgivemetoday Perry's profile image
Aretha Lordforgivemetoday Perry 
6 years ago

Extra Space Storage located at 10411 N.19TH AVE PHONIX AZ has the WORST customer service they have a person named William who works for them that has horrible customer service and does not know how to speak to current customers. Im in process of movi g my things out of their storage to another storage facility. VERY UNHAPPY CUSTOMER would not recommend this store to anyone!!!!!! 

Business response:

Aretha, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,270 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.