Extra Space Storage

Name: Extra Space Storage
Address: 1585 N McCarthy Blvd, Milpitas, CA, 95035, US
Telephone: (408) 610-3908
Rating: 4.9

4.9

Self Storage
Milpitas, CA

About this business

Consumer Services Self Storage

Location details

1585 N McCarthy Blvd, Milpitas, CA, 95035, United States

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Weekday	Schedule	Status
Mon	09:30 a.m. to 6:00 p.m.
Tue	09:30 a.m. to 6:00 p.m.
Wed	09:30 a.m. to 6:00 p.m.
Thu	09:30 a.m. to 6:00 p.m.
Fri	09:30 a.m. to 6:00 p.m.
Sat	09:00 a.m. to 5:30 p.m.
Sun	Closed

4.9566 reviews

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Lizzie M.

5 years ago

Customer service is very good. Place is neat & clean. Affordable price for the unit. Near our area is a big plus for me.

Business response:

Thank you for the kind words, Lizzie! We're committed to providing excellent customer service. Please let us know if you need any assistance or have any questions. We are always available at 888-STORAGE!

Ryan S.

5 years ago

Good customer service and follow through

Business response:

Thank you for the review, Ryan! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call 888-STORAGE if you have any questions.

Signe N.

5 years ago

Excellent customer service. We really felt that they took good care of us. Super clean facility and easy to move our stuff to second floor with the elevators.

Business response:

Hi Signe, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please give us a call if you have any questions!

Cary H.

5 years ago

Great service from Parsha and Kasandra

Business response:

Hey Cary, thank you for your kind words! We love hearing your feedback and are thrilled to know you had a good experience with Parsha and Kasandra. Please call 888-STORAGE if you have any questions.

Richard L.

5 years ago

Staff was very friendly and professional over the phone and in person. They made the process very easy. Plus they gave great customer service,

Business response:

Hello, Richard. Thank you for the review. We're so glad we could meet your storage needs and make your rental process easy! Don't hesitate to stop by the office or contact us at 888-STORAGE if you need anything else in the future.

Suresh R.

5 years ago

Very friendly staff that was always there to answer any questions. That took the stress out of it for the first time renter. Very clean location and easy access to the unit.

Business response:

Suresh, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for renting with us! Let us know if we can do anything else to assist you!

Dhruvi M.

5 years ago

Cost wise whatever you offer initially can be offered the same if asked after few days.

Business response:

Thanks for the positive review, Dhruvi! We are grateful to have you at Extra Space. Please call 888-STORAGE if you have any questions.

Catherine Y.

5 years ago

Very good service~ thank ur help

Business response:

Thanks for the positive review, Catherine! We are glad you had a great experience with us.

Darina L.

2 months ago

Stayed here for a few months with minimal visits. Right off freeway. Evidence of Rodents/Mice droppings, Multiple Break ins to units, No onsite manager 24 hrs here, No office hours Sundays, Easily accessible without credentials, Limited cameras inside facility/outside building, Location is by landfill so it literally smells like sh*t, Elevators often out of service or power out which means no access, Limited parking spots/tight squeeze, Worker Biancha left spill and hazards in hall long term without cleaning risking safety/... read more

Business response:

We are deeply sorry to hear about your negative experience at our facility. This level of service and behavior is completely unacceptable and does not reflect our company's standards. We take these matters very seriously and would like to address your concerns immediately. Please contact us at (408) 610-3908 so we can investigate this situation thoroughly, resolve any outstanding issues, and take appropriate action. We appreciate you bringing this to our attention and hope to have the opportunity to make things right.