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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 5017 Bowden Rd in Jacksonville, FL today. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, onsite manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more

Location details

5017 Bowden Rd, Jacksonville, FL, 32216, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9436 reviews
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Kenneth A.'s profile image
Kenneth A. 
on Birdeye

3 years ago

Amazing, spoke with a CSR on the phone & when we walked in the physical location They were expecting us & addressed us by name; such a pleasant surprise & display of sharp professionalism. The facility was Very clean - was an easy process - & the Staff provided valuable recommendations. Quality. Plus, access hours are reasonable. Just a 5 star experience all around. Thanks! 

Gwen W.'s profile image
Gwen W. 
on Birdeye

3 years ago

The space was smaller than I was told over the phone, but the facility is clean and secure.  

Business response:

Thank you for your feedback, Gwen! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call if you need anything else! 

Gretchen J.'s profile image
Gretchen J. 
on Birdeye

3 years ago

Extra storage is a great place clean the employees we're great friendly very informative the prices are great getting in and out your units is very easy I will make recommend extra storage to all my friends 

Business response:

Hi Gretchen, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! We appreciate you recommending us to your friends. Stop by the office if you need anything.  

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

Great customer experience and very nice facility.  

Business response:

Thank you so much for your kind words, Michael. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.  

jessica w.'s profile image
jessica w. 
on Birdeye

3 years ago

JR was very helpful and transparent.  

Business response:

Hi Jessica, thank you for your review. We're glad JR was very helpful and transparent. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Patricia W.'s profile image
Patricia W. 
on Birdeye

3 years ago

The best and cleanest storage place. I love the price, location and the excellent customer service. 

Business response:

Hi Patricia, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Carlous M.'s profile image
Carlous M. 
on Birdeye

4 years ago

Outstanding storage unit. Easy access, cleanliness, and great customer service.. open from 6am to 10 pm.. fits my Independent contractor schedule  

Michael W.'s profile image
Michael W. 
on Birdeye

4 years ago

Courtesy email and professional services. Other customers gave rave reviews! 

Business response:

Hi Michael, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (904) 723-8998 or stop by the office if you need anything!  

Vanessa Y.'s profile image
Vanessa Y. 
on Birdeye

4 years ago

I am very pleased with the service  

Business response:

Hi, Vanessa. Thank you for your positive review! Please reach out to (904) 723-8998 if you ever need any assistance.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 436 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.