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Extra Space Storage

4.9

About this business

Location details

3325 Spring Cypress Rd, Spring, TX, 77388, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9469 reviews
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Brandon W.'s profile image
Brandon W. 
5 years ago

Awesome smooth experience  

Business response:

Thank you for the excellent rating, Brandon! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out if you need anything!  

Richard W.'s profile image
Richard W. 
5 years ago

Very professional and great location 

Business response:

Hi Richard, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!  

Sabrina O.'s profile image
Sabrina O. 
5 years ago

Contactless, easy access, great customer service, clean and nicely maintained  

Business response:

Hi Sabrina, your kind words are appreciated! We're committed to providing excellent customer service. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by the office if you need anything.  

Marcus S.'s profile image
Marcus S. 
5 years ago

Great customer service, location is great, and very secure.  

Business response:

Thank you for the kind words, Marcus! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!  

Tracey W.'s profile image
Tracey W. 
a year ago

Worst storage experience of my life. My unit was burglarized by another tenant on my floor which management suspected and after several other renters had notified the office they called the police and gave a report BUT NEVER BOTHERED TO NOTIFY THE OTHER TENANTS IN THE BUILDING. This happened on April 8th, 2024 and the only way I found out I was a victim of theft was by going to drop off some more items About 6 weeks after this on May 16th, 2024. UNBELIEVABLE that a company and management would have ZERO courtesy to at least ... read more

Business response:

Thank you for taking the time to share your feedback about your experience at Extra Space Storage. We understand your concerns regarding security and apologize for any inconvenience caused by the unfortunate incident. We take security and customer service very seriously and are working to address the issues you have raised.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 469 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.