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Extra Space Storage

4.9

About this business

Location details

44690 Waxpool Rd, Ashburn, VA, 20147, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.9558 reviews
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Nicole Spage's profile image
Nicole Spage 
recommend  Recommended
2 months ago

Been with Extra Space Storage for 10 years. Easy to access and always great customer service. A huge shout out to Chris! 

Business response:

We deeply cherish your 10-year loyalty! Thanks for the shout out to Chris and recognizing our easy access and great service. 

Jeffry Hatcher's profile image
Jeffry Hatcher 
recommend  Recommended
3 months ago

Excellent service and value. Love the way to access the property. Been a customer for almost 10 years 

Business response:

We are delighted to hear about your excellent experience and 10-year loyalty! Your feedback means everything to us. 

Pamela Bouchard's profile image
Pamela Bouchard 
recommend  Recommended
3 months ago

This Storage area I had on Weibo is magnificent. They every time I needed a question answer to help they were right there and when I left, 

Business response:

We're glad to hear you had a magnificent experience at Extra Space Storage in Weibo. Thank you for sharing your feedback with us. 

Torogoz MX's profile image
Torogoz MX 
recommend  Recommended
10 months ago

Chris was polite and helpful. Chris was professional, answered all my questions, and made the process quick and easy. 

Business response:

We are delighted to hear that Chris was polite, helpful, and professional. Thank you for your feedback. 

Emy Artista-Tattoo's profile image
Emy Artista-Tattoo 
recommend  Recommended
10 months ago

I appreciate the customer service that Chris provides. He is always polite and courteous. He follows up with you promptly. I’m a happy customer. 

Business response:

Your review is appreciated. We're privileged to have Chris on our team providing excellent customer service. Thank you for sharing your experience with us. 

Emy Plantas-Cafe's profile image
Emy Plantas-Cafe 
recommend  Recommended
10 months ago

The customer service is amazing! The facility is clean and easy to access. Chris made the rental process super fast and easy. 

Business response:

We greatly appreciate your positive feedback! Thank you for sharing your experience with us. 

Donna Bongiovanni's profile image
Donna Bongiovanni 
recommend  Recommended
11 months ago

Chris was professional and excellent explaining the process of renting a unit. Great demeanor. He took me to the unit and showed me what I needed to know. I feel very comfortable with it. 

Business response:

We are happy to hear that Chris provided you with excellent service and made you feel comfortable with the unit rental process. Thank you for sharing your experience with us. 

Tina Schemm's profile image
Tina Schemm 
recommend  Recommended
a year ago

Christopher was very professional and willing to help. THANK YOU! 

Business response:

Thank you for taking the time. We are glad to hear that Christopher was professional and helpful. 

Katherine Hartsfield's profile image
Katherine Hartsfield 
recommend  Recommended
a year ago

VERY PROFESSIONAL AND WILLING TO HELP AND ASSIST. THANK YOU CHRISTOPHER FOR YOUR HELP TODAY. I WILL ALWAYS CHOOSE YOU FOR MY STORAGE NEEDS. THANK YOU KATHERINE AND ROBERT HARTSFIELD 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 558 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.