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Extra Space Storage
- Self Storage
- Billerica, MA
About this business
Location details
26 Cook St, Billerica, MA, 01821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Excellent, Alex was very helpful and we can’t wait to start moving our extra items into our storage unit to complete our move.
Business response:
We are honored to hear Alex provided excellent help! Thanks for choosing Extra Space Storage for your move.
Dealing with ExtraSpace and Kristina at the Cook Street - Billerica location was a real pleasure. Attentive and timely communication was appreciated!
Business response:
Hi Chart, thank you for your review. We're glad Kristina was attentive and timely in communication. Please stop by the office or contact us at 888-storage if you have any questions!
Kristina is awesome Very patient and knowledgeable My first time needing extra storage and being completely in the dark about size and setup. She made it easy. The facility is super clean and bright So far so good 👍
Business response:
Hi Gina, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kristina! We are so happy to hear that we could accommodate you and provide a smooth rental experience. Please stop by the office or contact us at 888-storage if you have any questions.
Manager was friendly and helped me find my unit with ease. Facilities are clean and well-kept. Highly recommend!
Business response:
Hi Karla, thank you for recommending us. We're glad our manager was friendly and helped you find your unit with ease. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
Kristina was really helpful in helping me select the right size unit to rent. Since I've never rented a unit from them before,, I went in before we moved our stuff in. I wanted to make sure I understood how things works. She was great. Helped me with the lock and explained how the system worked and how to get in and out. Very helpful. Thank you.
Business response:
Thanks, Cindy! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Kristina was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Thank you Kristina for your help! Much appreciated! Great customer service and also an amazing storage facility too! So clean and new the area is! Thank you again!
Business response:
Thanks for the awesome review, Edward! We know our customers value clean facilities and helpful staff so we do our best to provide that! We are glad Kristina hit the mark for you. Don't hesitate to stop by the office or contact us at (978) 906-9098 if you need anything.
Great service Facility is always clean great customer service
Business response:
Thank you for the kind words, Vinicius! We're committed to providing excellent customer service. Feel free to reach out at any time at 888-storage.
Kristina was Amazing. So helpful and very knowledgeable. Most importantly she was very personable. This young lady has a great future ahead for her.
Business response:
Thank you for the kind words, Joe. We're glad Kristina was so helpful and very knowledgeable. Stop by our office if you need anything in the future!
Kristina is always very helpful with showing me units and meeting my storage needs. I am very happy with Extra Storage.
Business response:
Thank you for the kind words, Anthony. We're glad Kristina was able to help! Our team is here to serve you, so give us a call at (978) 906-9098 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 573 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.