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Extra Space Storage
- Self Storage
- Knoxville, TN
About this business
Location details
8627 Middlebrook Pike, Knoxville, TN, 37923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
This place start you of at one price and keep raising the storage space rent every 4-6 months by $30 … some would call this robbery … then they said it’s on the contract… well I guess it’s my fault for not reading the contract .. because I would never think such thing like that would be in a storage space contract .. .. these contracts which makes it legal to be inhumane… but ..it’s OK … because there is a DEVINE … 🙂🙏🏾
Business response:
Hi Schruff, thanks for leaving us your honest review! We understand the frustration of rate increases and are sorry that you're unhappy with your rental rate and experience. We appreciate your feedback and will be sure to pass it along. Please give us a call at 888-storage to discuss what options we may have for you!
Everything 9 months they raise there rent by $30… some people would call you that robbery
Business response:
We're sorry to hear this, Chris. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. You may see an increase within 4-9 months depending on the market. Will you please give us a call at 888-storage to discuss what other options we may have for you?
Every 9 months they raise they rent by $30 … some people would call it that stealing … so just be careful
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 627 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.