Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 22021 E Wellesley Ave in Otis Orchards, WA today! Our large selection of storage units, exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

22021 E Wellesley Ave, Otis Orchards, WA, 99027, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9232 reviews
Select a rating
Arley Pollard's profile image
Arley Pollard 
recommend  Recommended
6 months ago

This was a very pleasant experience. Very professional and kind service nodoubt. This is how a business should be. Thank you 

Business response:

Hi Arley, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (509) 924-6115 or stop by the office if you need anything!  

Bradley Owen Fieser's profile image
Bradley Owen Fieser 
recommend  Recommended
11 months ago

I’ve had many storage facilities over the years and extremely impressed with the customer service from this facility and the cleanliness. The management is very helpful and always around or reachable when needed is probably the biggest plus about renting here. I’ve rented at past storages and you can never get ahold of the manager or someone working and I’ve never had that problem with this storage unit. 

Business response:

Hi Bradley, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something.  

Ronnie Ann's profile image
Ronnie Ann 
recommend  Recommended
a year ago

Extra Space storage was quick and easy to get into same day. They helped with lots of questions I had and always returned my calls in a timely manner. Most of all Loved the convenience of how close ev 

Business response:

Thank you for the excellent feedback, Ronnie! We're happy we were able to provide a quick and easy rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

RoxAnn Metzner Smith's profile image
RoxAnn Metzner Smith 
recommend  Recommended
a year ago

I had a great experience was this company they were happy to help. Our lock broke and the person working that day cut lock off and borrowed use a new one. We terminated our lease this month 2/23 thank 

Business response:

Thanks for the awesome review, Roxann! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We hope to work with you again if you need storage in the future, and are always here to help at 888-storage. 

Kristy Scoles Ourada's profile image
Kristy Scoles Ourada 
recommend  Recommended
a year ago

Jennifer in customer service is very knowledgeable and easy to talk with. The storage units are well monitored. A little expensive but isn't everything? 

Business response:

Thank you for the excellent rating, Kristy. We are glad Jennifer was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you. 

Gayle Stanger's profile image
Gayle Stanger 
recommend  Recommended
a year ago

they were very pleasant they were direct no hidden fees and a really good price I would recommend them all day long 

Business response:

Thank you for the kind remarks, Gayle! We're so happy to hear we have your recommendation! As always, we are here to help at 888-storage whenever you need us. 

Liz Baja Bound's profile image
Liz Baja Bound 
recommend  Recommended
a year ago

Easy move in, easy out. Office staff friendly and helpful 

Business response:

Thank you for the kind words, Liz. We're glad our team was friendly and able to help! Our team is here to serve you, so give us a call at (509) 924-6115 if you need any future assistance. 

Charlyn Cord's profile image
Charlyn Cord 
recommend  Recommended
a year ago

Jose was terrific in helping us get the right unit. He made the quick process very easy. 

Business response:

Thank you for taking the time to leave your feedback, Charlyn! We're so happy to hear Jose was able to make your rental process hassle-free! Give us a call at (509) 924-6115 if you need any future assistance. 

Jack Junior's profile image
Jack Junior 
recommend  Recommended
2 years ago

Awesome owner, and Jennifer is a great employee who cares about the tenants and keeps the place looking nice! Overall very professional facility with great rates! 

Business response:

Thank you for the review, Jack! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Let us know if we can do anything else to help at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 232 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.