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Extra Space Storage
- Self Storage
- Atlanta, GA
About this business
Location details
166 16th St, Bldg A, Atlanta, GA, 30363, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedExcellent customer service most definitely would recommend.
Business response:
We're delighted to hear about your excellent customer service experience at Extra Space Storage. Thank you for recommending us!
Keysha from the 16th Street location is truly a joy to work with! Not only do I feel valued but truly she was so patient and kind with me and not only conducting business, but making me feel like a human being vs. another customer! Thank you for all that you do Keysha.
Business response:
We are delighted to hear about your wonderful experience with Keysha! Thank you for recognizing her patience and kindness.
Jabria, at Atlantic Station location was absolutely amazing . She was so professional and helpful, she was very patient with all my questions, I absolutely appreciate her . Kudos to Jabria!!
Great people very friendly and helpful
Business response:
We value your feedback about our friendly, helpful staff. Thank you for sharing your experience with us, Greg!
This ExtraSpace storage location is so awesome. Their customer service is 10/10! So helpful and attentive to all of my questions. Ja’Bria is amazing, she is very personable and accommodating, and takes the time to address any of my questions and concerns. I feel very comfortable leaving my items at this facility and can trust it’s safe and being looked over by the staff. Definitely recommend!
Business response:
Thank you for sharing your experience with us! We deeply respect your feedback and are thrilled to hear about your positive interactions with our staff.
Great team that is always friendly and helpful. The facility is safe and secure as well. I've been there early and late multiple times and never had any issues. Just be sure to download the Storage S
Business response:
Thank you for sharing your experience with us. We are glad to hear that our team was friendly and helpful, and that you found our facility safe and secure.
The customer service is actually more quality than expected for a storage facility 5 🌟
Business response:
We are excited to hear that you found our customer service quality to be more than expected. Thank you for your feedback!
I am proud to say that my experience with extra space storage was one of the best experiences I have ever had at a storage facility the staff Bria Gray was excellent very professional and very helpful. I would recommend this place to anyone. I know thanks.
Business response:
We are delighted to hear about your positive experience at Extra Space Storage. Thank you for recommending us!
moved out on the 23. got charge for the next full month on the 24. was told tough you didn't give us enough notice so I paid one month's fee for a storage unit some else is now renting. I call and got no help
Business response:
We apologize for any inconvenience you experienced, Howard. Our policy states that a 30-day notice is required for move-outs. If you have any further concerns, please contact us at (404) 836-1530.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,519 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.