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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
9323 Wright Hill Rd, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Thanks to Tri Luong, Extra Space Storage has been a great experience. Tri Luong, the Assistant Manager, and our contact at Extra Space Storage at 11116 Providence Road, Charlotte has over exceeded all expectations with his explanations, expectation setting, responsiveness and is awesome to work with. Our 10x20 foot storage spaces are safe, clean, secure, climate controlled and accessible. We can pop in any time to grab something or drop something off. I know I'm having a great experience when I stop by the office to say hell... read more
Business response:
Thank you for your wonderful review! We're thrilled to hear that Tri Luong, our Assistant Manager, has exceeded all your expectations. It's great to know that you find your 10x20 storage space safe, clean, secure, climate-controlled, and easily accessible. We're so glad you're having a great experience with us and that you enjoy stopping by the office to say hello to Tri on every visit. We truly appreciate your kind words and your business!
We are know storing possessions isn't easy - unless you've chosen Extra Space on Goodlette and worked with Nick. Nick's customer service was exemplary, the facility, parking, and storage unit was immaculate as well as easy to access with flexibility. A wonderful gift during what is usually a most stressful time. THANK YOU!
Business response:
Kimberly, we are so happy to hear that Nick could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage or customerservice@extraspace.com if you have any questions or need assistance with your rental.
This storage rental has been one of the very best. Customer service was excellent.
The reason why I chose Extra Space Storage was because of the staff! Bebe and Samantha were incredibly helpful and have gone out of their way to make everything go smoothly! They are the BEST! They both have done so much to make sure our experience was perfect! Excellent employees, amazing women and incredible ambassadors for the company! Thank you Ladies!
The place was a little hard to find as you cannot really see from the road (my GPS kept getting turned around). Other than that, everything went smoothly. Renting online to reserve a unit was easy. I would use them again.
Samantha was great to work with! She was helpful and informative! I received my gate code and all of my documents via email. I was able to gain access easily and had no issues finding my storage unit. The unit was clean and accessible. My lock was waiting for me, as promised. The space is just what I needed for my belongings. The location is very convenient and easy to be found. I would recommend this service to my network of family and friends should they ever need a storage facility. Overall, I am pleased with my decision ... read more
I have used two different Extra Space Storage and have gotten the same experience at both. Both places made renting space very easy and fast.
Samantha helped me to get the right storage unit fast.
It was very simple and to the point and fit everything I needed from price to location
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 704 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.