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Extra Space Storage

4.9

About this business

Location details

5110 McGinnis Ferry Rd, Alpharetta, GA, 30005, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9841 reviews
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Steve Germano's profile image
Steve Germano 
recommend  Recommended
2 weeks ago

It was great working with Tracy Thomas. First class service. 

Business response:

We are privileged to hear that Tracy Thomas provided first-class service. Thank you for your kind feedback, Steve! 

Andre Hawkins's profile image
Andre Hawkins 
recommend  Recommended
a month ago

Tracy great customer service 

Business response:

We are pleased to hear that Tracy provided great customer service, Andre. 

Edma Love's profile image
Edma Love 
recommend  Recommended
3 months ago

Extra space on McGinnis ferry is the best I had a space on some few of them but Tracy at this location will make you feel home very professional. I just love here I been at this location for over2 years. Highly recommended 💯 

Business response:

We are delighted to hear Tracy made you feel at home! Your 2-year loyalty and recommendation mean everything to us, Edma. 

Iris Gonzalez's profile image
Iris Gonzalez 
recommend  Recommended
8 months ago

Really happy with all the help we received today from Tracy! 

Business response:

Your feedback is incredibly valuable. Really happy to hear about the help you received from Tracy today! 

Pedro Valle's profile image
Pedro Valle 
recommend  Recommended
9 months ago

Tracy was superb helping us out at McGinnis Rd, Alpharetta. Extremely knowledgeable and responded to all our concerns. 

Business response:

Thank you for highlighting Tracy's exceptional service at McGinnis Rd, Alpharetta. We appreciate your recognition of her knowledge and responsiveness. 

Kelly Levitt's profile image
Kelly Levitt 
recommend  Recommended
a year ago

Really great experience. highly recommend. 

Business response:

We are utterly delighted to hear about your great experience! Thanks for the recommendation. 

Williams Alejo's profile image
Williams Alejo 
recommend  Recommended
a year ago

Tracy was awesome to work with 

Business response:

We are glad to hear Tracy provided awesome service! Thanks for sharing your positive experience with us. 

Edward Corkran's profile image
Edward Corkran 
recommend  Recommended
a year ago

Very easy. Tracy was great, reasonable pricing 

Business response:

Your positive feedback is appreciated! We're delighted Tracy made your experience easy with great service and reasonable pricing. 

Julia Pastor's profile image
Julia Pastor 
recommend  Recommended
a year ago

This location is well run and clean. It’s not the newest, but is in great overall condition, very clean, and they have a large area where you can actually pull into the building on hot or rainy days. There’s also plenty of parking. The office staff are kind and helpful, though sometimes you’ll wait a little bit to be helped…but that’s only because they are out cleaning and checking on the facility and the units. I highly recommend this location and Kaye was super helpful and nice! 

Business response:

We are delighted to hear about your positive experience at our storage facility! Your comments about our cleanliness, indoor loading area, and helpful staff are greatly appreciated. We strive to maintain our facility in great condition, even if it's not the newest, and we're glad you noticed our efforts. It's wonderful to know that you found our indoor loading area useful for hot or rainy days, and that you appreciated the ample parking. We understand that sometimes there might be a short wait for assistance, and we thank yo... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 841 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.