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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 3000 N River Rd in River Grove, IL today! Our large selection of storage units, climate controlled units, elevator access, security access to your floor only, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a ... read more

Location details

3000 N River Rd, River Grove, IL, 60171, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9551 reviews
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Matt Brickey's profile image
Matt Brickey 
recommend  Recommended
2 weeks ago

Great experience. Thank you Jeannie 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that Jeannie provided you with great service. 

JJ Imezelia's profile image
JJ Imezelia 
recommend  Recommended
2 months ago

The facility is very clean nice staff I definitely will recommend this place 

Business response:

Thank you Jj! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Our team is here to help, as always, give us a call at 888-storage if anything comes up.  

Ђорђе Чубрило's profile image
Ђорђе Чубрило 
recommend  Recommended
a year ago

Storage was great, Megan was really nice and helpful, quick in and out, highly recommended! 

Business response:

Thank you for the kind words, ђорђе. We're glad Megan has been nice and helpful! Our team is here to serve you, so give us a call at (708) 487-4120 if you need any future assistance.  

Roberto Garcia's profile image
Roberto Garcia 
recommend  Recommended
a year ago

Good service 😊😊😊😊😊😊😊😔😊😊😊😊😊 

Business response:

Hi Roberto! Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (708) 487-4120 or stop by the facility!  

Soria Steph's profile image
Soria Steph 
recommend  Recommended
a year ago

Kaneisha was super helpful and sweet! 

Volodymyr Buchakk's profile image
Volodymyr Buchakk 
recommend  Recommended
a year ago

They are awesome helping customers thank you so much 

Business response:

Thank you, Volodymyr. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. 

Roberto Rivas's profile image
Roberto Rivas 
recommend  Recommended
a year ago

Buen Servicio de Megan Fron Desk 

Business response:

Gracias, roberto. Estamos muy contentos de que haya tenido una experiencia positiva con Megan. Pasa por la oficina o llámanos si hay algo más que podamos hacer por ti. 

Tania Didiw's profile image
Tania Didiw 
recommend  Recommended
a year ago

Excellent customer service 

Business response:

Hi Tania, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (708) 487-4120 or stop by the office if you need anything!  

Denise Younge's profile image
Denise Younge 
recommend  Recommended
a year ago

I would just like to say AGAIN, that Megan is amazing ‼️ She is a perfect customer service person ‼️ She is so aware of everything and takes care of it immediately ‼️ I left my key in my lock one day and she called me immediately to let me know and recently just the other day I closed the locker and lock the door but it wasn't in the right place so the locker did not lock, and she called me immediately to let me know that I needed to come in and lock it properly. SHE IS EXTREMELY PATIENT AND KIND AND PROFESSIONAL ABOUT EVE... read more

Business response:

Hi Denise. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Megan. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 551 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.