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Extra Space Storage
- Self Storage
- Richmond, VA
About this business
Location details
5050 Midlothian Tpke, Richmond, VA, 23225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedClean facility. Awesome staff. Highly recommended. I’ll be back when the need arises.
Business response:
We are delighted to hear about your positive experience with our clean facility and awesome staff! Thank you for recommending us.
RecommendedNichole was amazing & beyond helpful!!! ⭐️⭐️⭐️⭐️⭐️
Business response:
We sincerely value your feedback. Thank you for your kind words!
RecommendedVery nice facility, with excellent customer services. Thank you Mo!
Business response:
We're glad to hear you had a great experience at Extra Space Storage. Thank you for your feedback!
RecommendedVery accommodating and kind workers here!
Business response:
Thank you for sharing your experience with us! We are glad to hear our workers were accommodating and kind.
RecommendedGreat customer service and clean
Business response:
Great to hear you had a positive experience with our customer service and found our facility clean. Thank you for your feedback.
RecommendedGreat customer service from Nicole Brooks she was very helpful in explaining how to get access using the keypad where the storage unit was located and setting up the account all with a smile.👌
Business response:
We are absolutely thrilled to hear about the great customer service you received from Nicole Brooks. Thank you for your feedback!
RecommendedIn My search for a storage unit, it was recommended that I talk to Shamori Moss at the 5050 Midlothian Trnpke store and when I did I received the absolute best customer service. Sharmori Moss is the absolute best. She did all she could to get me in a unit that fit my need. She's very professional and considerate of customers needs. She's not interested in just closing a deal. She wants to make sure the customer is totally satisfied. She should be promoted.
Business response:
Thank you for taking the time to share your positive experience with Sharmori at our 5050 Midlothian Trnpke location. We are honored to have her on our team and will definitely pass along your kind words. Thank you for choosing Extra Space Storage.
Recommendedvery fast service clean bathroom excellent customer service five stars very clean storage unit
Business response:
We greatly appreciate your feedback and are thrilled to hear about your positive experience with our storage facility. Thank you for choosing Extra Space Storage!
RecommendedFast easy and professional will definitely recommend using them
Business response:
Hi Lloyd!Thank you so much for the positive feedback. We are glad our team was professional to work with. If you ever need anything don't hesitate to give us a call at (804) 233-0800 or stop by the facility!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 581 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.