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Extra Space Storage
- Self Storage
- Richmond, VA
About this business
Store your belongings at Extra Space Storage on 5050 Midlothian Turnpike in Richmond, VA today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by an... read more
Location details
5050 Midlothian Tpke, Richmond, VA, 23225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedGreat customer service from Nicole Brooks she was very helpful in explaining how to get access using the keypad where the storage unit was located and setting up the account all with a smile.👌
Business response:
We are absolutely thrilled to hear about the great customer service you received from Nicole Brooks. Thank you for your feedback!
In My search for a storage unit, it was recommended that I talk to Shamori Moss at the 5050 Midlothian Trnpke store and when I did I received the absolute best customer service. Sharmori Moss is the absolute best. She did all she could to get me in a unit that fit my need. She's very professional and considerate of customers needs. She's not interested in just closing a deal. She wants to make sure the customer is totally satisfied. She should be promoted.
Business response:
Thank you for taking the time to share your positive experience with Sharmori at our 5050 Midlothian Trnpke location. We are honored to have her on our team and will definitely pass along your kind words. Thank you for choosing Extra Space Storage.
very fast service clean bathroom excellent customer service five stars very clean storage unit
Business response:
We greatly appreciate your feedback and are thrilled to hear about your positive experience with our storage facility. Thank you for choosing Extra Space Storage!
Fast easy and professional will definitely recommend using them
Business response:
Hi Lloyd!Thank you so much for the positive feedback. We are glad our team was professional to work with. If you ever need anything don't hesitate to give us a call at (804) 233-0800 or stop by the facility!
Same day move went very well. All questions we're answered and Dan was really pleasant to deal with. I highly recommend using extra space storage
Business response:
Thank you for the kind words, Justin. We're glad Dan was able to help answer your quesitons! Our team is here to serve you, so give us a call at (804) 233-0800 if you need any future assistance.
The employee that helped me was knowledgeable, helpful, and speedy. Great service.
Business response:
Hi Demetrian, thank you for recommending us. We're glad our employee was knowledgeable, helpful, and speedy. As always stop by the office or call us at 888-storage if you need anything.
Dan is very helpful and friendly. Great experience!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 472 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.