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Extra Space Storage

4.9

About this business

Location details

1980 Mentor Ave, Painesville, OH, 44077, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.9513 reviews
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Stan Chmura's profile image
Stan Chmura 
recommend  Recommended
a day ago

This was the first time we used Extra Space Storage. The experience with the manager David Ebbert made the entire process very easy. He provided a tour, explained the process and assisted with the paperwork. Thank you David. 

Business response:

We are glad to hear David made your first experience easy! Thank you for choosing Extra Space Storage. 

Kathleen Chmura's profile image
Kathleen Chmura 
recommend  Recommended
a day ago

I was impressed with the professionalism and customer service I received from David and was wowed by the facility. I highly recommend this business. 

Business response:

Thank you for your wonderful feedback about David's professionalism and customer service. We're thrilled you were impressed with our facility! 

Tricia Galvin's profile image
Tricia Galvin 
recommend  Recommended
a week ago

David is great! He is vey nice, explains everything and is very helpful. What a great guy. 

Kelley Higgins DeFranco's profile image
Kelley Higgins DeFranco 
recommend  Recommended
3 months ago

Wonderful customer service provided! 

Business response:

We are grateful for your kind words about our customer service team! 

Dawn Perry Heintz's profile image
Dawn Perry Heintz 
recommend  Recommended
3 months ago

We came into the business yesterday already 80% sure we would sign from looking at the webpage. David was very professional and informative, explaining everything for our rental. We signed on the spot. The facility is a new building, very clean, with elevator and climate controlled. Our experience was a 10 out of 10. 

Business response:

Thank you for your review! So glad David provided great service and you love the clean, climate-controlled facility. Welcome! 

Chloe Jamison's profile image
Chloe Jamison 
recommend  Recommended
3 months ago

So helpful with the entire process. They help you with everything you’ll need to know about using the storage unit. 

Business response:

We are delighted to hear our team was so helpful with the entire process, Chloe! 

Wendy Tolliver's profile image
Wendy Tolliver 
recommend  Recommended
4 months ago

Dave has been very helpful when asking questions. He keeps a very clean facility. 

Business response:

Your positive feedback on Dave's helpfulness and the cleanliness of our facility is greatly appreciated. Thank you for sharing your experience. 

Amy Donato's profile image
Amy Donato 
recommend  Recommended
4 months ago

I just moved into Extra Space Storage in Metro, Ohio. The facility is beautiful and David the staff member working here was helpful and very polite. A pleasure to work with. I would highly recommend him in this facility to anyone looking to store their furniture. 

Business response:

We are delighted to hear about your positive experience with David and our beautiful facility! Thank you for recommending us. 

Chad D Jaffe's profile image
Chad D Jaffe 
recommend  Recommended
7 months ago

David makes you feel welcomed. very clean and spacious. very well kept units. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 513 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.