Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

10835 Saint Charles Rock Rd, St Ann, MO, 63074, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.8539 reviews
Select a rating
Julie Ann Cline's profile image
Julie Ann Cline 
recommend  Recommended
a month ago

All round so far excellent experience. Staff I have talked to so far has been very helpful! 

Business response:

Thank you for sharing your experience with Extra Space Storage. We're glad to hear you've had an excellent experience and that our team has been so helpful! 

T-won Newlon's profile image
T-won Newlon 
recommend  Recommended
a month ago

Extra space storage is a good place to store your items never had one problem with this property but one when I find a big ass snake crawling over my head and my union lol 😂 I damn near died. I’m afraid of snakes But other than that, there’s nothing bad to say 

Business response:

Thank you for sharing your feedback and recommending Extra Space Storage. We are glad to hear your overall experience has been positive, though that unexpected encounter was certainly startling. We appreciate you storing with us! 

Russ Klenke's profile image
Russ Klenke 
recommend  Recommended
3 months ago

We’ve had a storage locker at ExtraSpace for over a year. Love the cleanliness of the facility and the kindness and professionalism of the staff: Especially Ashley! 

Business response:

We are privileged to hear this! Ashley and the team will love knowing their cleanliness and kindness made such an impression. Thank you, Russ! 

Natalie Vineyard's profile image
Natalie Vineyard 
recommend  Recommended
4 months ago

Ashley is amazing! She is so helpful and on top of her job. 

Dionysius Noire's profile image
Dionysius Noire 
recommend  Recommended
7 months ago

Ashley was very pleasant and knowledgeable about product offerings and pricing. She recommended making a reservation to lock in today’s rate. She showed me the storage space and made sure my choice would serve my purpose. She’s a really awesome representative for Extra Space Storage! 

Business response:

Thank you for highlighting Ashley's excellent service, Dionysius! We're thrilled she provided knowledgeable assistance and found the perfect storage solution for you. 

Patricia Reid Taylor's profile image
Patricia Reid Taylor 
recommend  Recommended
11 months ago

I recommend ‘Cat’ (10300 Watson Rd, 63127) for her thoroughness, attention to detail and her understanding of my immediate needs. Due to excess medical equipment in our home we needed short term storage. The facility was clean with security cameras throughout. I left feeling confident understanding the terms and that our items would be secure. The app will be an added plus. Thanks Cat for making this less of a chore. 

Business response:

We are ecstatic to hear Cat provided thorough service for your storage needs. Thanks for choosing Extra Space Storage! 

Arthur Albert's profile image
Arthur Albert 
recommend  Recommended
a year ago

In an auction I bought a unit and found the employee on duty the best part of my auction purchase. Shawn made my transaction and load out very pleasant, her quick and genuine desire to help, knowledge, coupled with an absolutely pleasant personality took customer service to all new highs not often expected at storage rental agencies. Extra Space Storage will soon be storage rentals of choice with superior hires like Shawn and meticulously clean facilities. 

Business response:

We are utterly delighted to hear Shawn made your auction experience so pleasant! Her helpful service represents our commitment to excellence. 

Thomas Blake's profile image
Thomas Blake 
recommend  Recommended
a year ago

Clean units with overhead access if it is raining out you can pull in to load or unload 

Business response:

We are delighted to hear about our clean units and convenient overhead access. Thank you for highlighting our drive-through loading feature during rainy weather. 

Don Goble's profile image
Don Goble 
recommend  Recommended
2 years ago

I love this site! The manager, Ronald, was kind, helpful, knowledgeable, and super helpful. I’ve never used a storage unit before so I was nervous. However, Ronald helped every step of the way. I also was super impressed with their camera security they have. I highly recommend! 

Business response:

We're utterly delighted to hear about your positive experience with Ronald at Extra Space Storage. Thank you for your wonderful feedback! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 539 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.