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Extra Space Storage

4.8

About this business

Location details

3081 Route 50, Saratoga Springs, NY, 12866, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8439 reviews
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Cindy Cooper's profile image
Cindy Cooper 
recommend  Recommended
2 weeks ago

Very clean and easy to rent considerate and informative staff 

Business response:

Thank you for sharing! We're thrilled you found our facility clean and our staff considerate and informative. 

Dawn M Catone's profile image
Dawn M Catone 
recommend  Recommended
2 months ago

Very good experience Greg was very helpful and answered all my questions 

Business response:

Your review is appreciated. We deeply respect your feedback. 

Jason Hamelin's profile image
Jason Hamelin 
recommend  Recommended
8 months ago

Clean facility looks great! 

Business response:

We are ecstatic to hear that you found our facility clean and great! Thank you for taking the time to provide feedback. 

Autumn Platt's profile image
Autumn Platt 
recommend  Recommended
a year ago

Workers are great here, they work with you! I’m glad I choose this place instead of anywhere else! 

Business response:

We're glad to hear our workers were able to assist you! Thank you for choosing Extra Space Storage. 

Mike Kennedy's profile image
Mike Kennedy 
recommend  Recommended
a year ago

quick , Jenn was knowledgeable and prepared, my experience was great... 

Business response:

Thank you, Mike! It's wonderful to hear you had a positive experience with us and that Jenn was knowledgeable to work with! Give us a call at (518) 621-4940 if anything comes up! 

Jimbo Ellsworth's profile image
Jimbo Ellsworth 
recommend  Recommended
a year ago

super clean facility, the manager Jenn was super sweet, helped find the perfect unit for all my belongings she went above and beyond to make sure that I was happy with everything the unit was immaculate. highly recommend will be back to rent again 

Business response:

Hi Jimbo, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive and that Jenn was kind and helpful. Your recommendation means so much to us. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Barry Connor's profile image
Barry Connor 
recommend  Recommended
a year ago

Jenn was very helpful through the whole process and was able to recommend the perfect sized unit for what I had to store. I highly recommend using this facility because it is clean, and the service is excellent. 

Business response:

Thanks, Barry! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Jenn was able to provide that for you! Stop by our office or give us a call at 888-storage if you need anything in the future! 

Tonya Bennett's profile image
Tonya Bennett 
recommend  Recommended
a year ago

The girl who assisted us with our storage unit at exit 15 Saratoga was very fast and efficient and assisted with the right choice on what size storage unit that we needed for a good price. 

Business response:

Thank you for the excellent rating, Tonya! We're happy we were able to provide a smooth rental experience. Please stop by the office or call 888-storage if you need anything. 

Adam Batto's profile image
Adam Batto 
recommend  Recommended
a year ago

I'm so glad I chose to stop in Extra Space Storage in saratoga. I have not experienced such great customer service in a long long time. Jenn really was so easy to talk with and she answered all of my questions and then some. I hope Jenns higher up's know how lucky they are to have such a professional, passionate employee. She really should be given a raise and promotion. She acknowledged every person that she saw on the property and addressed them by name on the way to show me a couple units, while still being engaged and ma... read more

Business response:

Hi Adam, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jenn! Don’t hesitate to call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 439 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.