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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 1900 S Charles St, Baltimore, MD 21230 today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and... read more

Location details

1900 S Charles St, Baltimore, MD, 21230, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0353 reviews
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Jordan Bellido de Luna's profile image
Jordan Bellido de Luna 
recommend  Recommended
5 months ago

Ronald made things easy, went over the process and got everything filled out in 5-10 minutes. Knew the answer to all my questions and was friendly on the phone. Convenient location as well 

Business response:

Thank you for taking the time to leave your feedback, Jordan! We're so happy to hear Ronald was able to make your rental process hassle-free! Give us a call at (443) 539-3070 if you need any future assistance. 

Shade Adams's profile image
Shade Adams 
recommend  Recommended
a year ago

Ronald has great customer service! 

Business response:

Thanks for the awesome feedback, Shade! We work hard to meet the expectations of our customers, and we're happy to hear Ronald hit the mark for you! Don't hesitate to stop by the office or contact us at (443) 539-3070 if you need anything. 

Marybeth Sasso Mendelson's profile image
Marybeth Sasso Mendelson 
recommend  Recommended
a year ago

Yvette deserves a raise!! 

Business response:

Hi Marybeth, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (443) 539-3070 or stop by the office if you need anything!  

Helen McGrory's profile image
Helen McGrory 
recommend  Recommended
a year ago

I would highly recommend this storage facility. I have never used a storage facility before so this team made is super simple. From the first telephone call they have been so helpful, friendly, accommodating and professional. Nothing was a problem.; they make it easy. Yvette, the manager at our facility is so friendly, professional and put me at ease when we turned up with the truck. Also the unit I originally ordered turned out to be too small, but no problem, Yvette changed it over effortlessly. Don’t hesitate to think... read more

Business response:

Thank you so much for your kind words, Helen. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yvette. We're always here to help at 888-storage if you have any questions or need assistance with your rental. 

Clarence Bryant's profile image
Clarence Bryant 
recommend  Recommended
a year ago

Wanted to thank Ms Yvette for being so helpful with the entire process. Truly professional and a delight to speak with. Made part of our move to Baltimore so enjoyable 

Business response:

Thank you for the kind words, Clarence. We're glad Ms. Yvette was so helpful! Our team is here to serve you, so give us a call at (443) 539-3070 if you need any future assistance. 

Oliver Wills's profile image
Oliver Wills 
recommend  Recommended
a year ago

This morning I was assisting a client with a few moving needs. We arrived to this storage building and “WOW”!!!!! This is by far the cleanest storage facility . This young lady needs a raise!!! 

Business response:

Thank you, Oliver, for the great feedback! It's wonderful to hear you had a positive experience with us and that you found our property clean. We want you to know that we are here to assist you with any further storage needs! Give us a call at (443) 539-3070 if anything comes up! 

Stephanie Chen's profile image
Stephanie Chen 
recommend  Recommended
2 years ago

Yvette is friendly and accommodating; the facility is quite new. Have zero frame of reference for storage facilities but it seems good! 

Business response:

Thank you for the feedback, Stephanie! We pride ourselves on having a friendly, accommodating staff and are so happy Yvette was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 353 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.