Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.7

About this business

Location details

1108 Tidewater Dr, Norfolk, VA, 23504, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.7647 reviews
Select a rating
Elizabeth Hicks's profile image
Elizabeth Hicks 
recommend  Recommended
5 days ago

for me Extra Space it mice customer service it's clean and the price is fine I would recommend to other people Tha k you 

Business response:

Elizabeth, thank you for sharing your experience and for recommending Extra Space Storage. We are glad to hear that you enjoyed our clean facility, helpful customer service, and pricing. We appreciate your support! 

Tia Madison's profile image
Tia Madison 
recommend  Recommended
a month ago

Christina was incredibly friendly and kind. Her customer service is unmatched. Thank you! 

Business response:

Thank you for your wonderful review, Tia! We're so glad to hear that Christina provided you with incredibly friendly and kind customer service. We will be sure to share your kind words with Christina and the entire team at Extra Space Storage. We appreciate you taking the time to share your experience! 

Greg David Blair's profile image
Greg David Blair 
recommend  Recommended
2 months ago

Staff is very friendly and efficient. Facilities are clean and well maintained 

Business response:

Thanks for sharing this, Greg! We're glad our staff and clean facilities made a great impression. 

Dora Dora's profile image
Dora Dora 
recommend  Recommended
a year ago

Very easy to and help me out 

Business response:

We're overjoyed to have been able to help you out. Thank you for sharing your experience with us. 

Jc Chisley's profile image
Jc Chisley 
recommend  Recommended
2 years ago

Great customer service and very friendly I been renting at Extra Space Storage now for over 3 years and I dont see myself going anywhere no time soon! Thanks for being a awesome company! 

Business response:

Hi Jc! Thank you so much for the positive feedback. It's wonderful to know our team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (757) 364-2764 or stop by the facility! 

Tayonna Perry's profile image
Tayonna Perry 
recommend  Recommended
2 years ago

Great customer service !! Excellent attitudes 

Business response:

Hi Tayonna! Thank you so much for the positive feedback. It's wonderful to know our team provided you with great customer service! If you ever need anything don't hesitate to give us a call at (757) 364-2764 or stop by the facility! 

Tamsyn Spence's profile image
Tamsyn Spence 
recommend  Recommended
3 years ago

Great customer service! I was helped by Shani - Tidewater Dr location 

Business response:

Thanks for the awesome feedback, Tamsyn! It's wonderful to know Shani provided you with great customer service! Don't hesitate to stop by the office or contact us at (757) 364-2764 if you need anything. 

Quashira Garris's profile image
Quashira Garris 
recommend  Recommended
3 years ago

Very helpful nd very understanding 

Business response:

Thank you for the kind words, Quashira. It's great to know our team has been helpful and understanding! Our team is here to serve you, so give us a call at (757) 364-2764 if you need any future assistance. 

Mike Newell's profile image
Mike Newell 
recommend  Recommended
3 years ago

Great customer service today!!! 

Business response:

Thank you for the kind words, Mike! We're committed to providing excellent customer service. Call us at 888-storage whenever you need us. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 647 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.