This profile has been claimed by the business owner or representative.
6410 Deane Hill Dr, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
We had a really nice experience so far. The staff was very friendly, patient, and took the time to answer all of my questions, which I really appreciated. We just booked our unit today and haven’t started using it yet, but the whole process was easy and pleasant. Hoping everything continues to go just as smoothly over the next few months.
Business response:
Thank you for your feedback, Janice. We’re glad to hear our team was friendly, patient, and took the time to answer all your questions. It’s great to know the booking process was easy and pleasant. We appreciate you choosing Extra Space Storage and look forward to continuing to provide a smooth experience.
Jason was great with helping me get the best rate possible!
Business response:
Thank you for highlighting Jason's excellent service in securing your best rate! We appreciate your feedback.
Mike was super helpful and very knowledgeable. The facility is clean and well lit and I feel comfortable storing my things with them!
Business response:
We are ecstatic to hear Mike provided knowledgeable help! Thanks for trusting us with your storage needs in our clean facility.
Autumn is awesome to work with. I enjoyed my experience working with this company!
Great customer service and very clean
Business response:
We genuinely admire your positive feedback on our great customer service and very clean facilities. Thank you for sharing your experience with us.
Such a professional atmosphere. Autumn is always able to answer every question to come up and goes out of her way to create a great customer experience!
Business response:
We're delighted to hear about your positive experience with Autumn at Extra Space Storage. Your feedback is incredibly valuable to us.
Wonderful customer service! Autumn was so sweet and made the process so easy. Joe was also a huge help and very friendly! Would highly recommend this facility. Friendly, welcoming staff and storage facility very clean and well kept.
Business response:
We are delighted to hear about your positive experience at Extra Space Storage. Thank you for sharing your feedback! We're especially pleased that Autumn and Joe provided excellent customer service and made the process easy for you. It's great to know that you found our staff friendly and welcoming, and that you appreciated the cleanliness and maintenance of our facility. We truly value your recommendation and are grateful for your kind words.
Autumn was very friendly and professional. She was able to help me all of my questions and concerns. I would definitely recommend this establishment because of her expertise and willingness to help.
Business response:
We deeply cherish your kind words about Autumn's assistance. Thank you for sharing your experience with us.
Great location. Clean facility and awesome customer service! Autumn is amazing!
Business response:
We're overjoyed to hear about your great experience at Extra Space Storage! Thank you for sharing your feedback.
Extra Space Storage has a 4.8 star rating with 421 reviews.
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.