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Extra Space Storage
- Self Storage
- New Castle, DE
About this business
Established in 1977. Extra Space Storage is the second largest self-storage operator in the U.S. with over 2,000 properties across the country. We specialize in providing self storage units for residential storage and business storage, both provided with the best customer service in the industry. Customer service has made Extra Space Storage a leader in the self storage industry over 38 years.
Location details
831 S Dupont Hwy, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedWe would like to thanks Stephan at the New Castle, Delaware location. He gave us shelter on a 100 degree day when our car broke down. He helped locate the only open mechanic!! Many many thanks!!!
Business response:
We sincerely value your positive experience at our New Castle location. Stephan is always willing to go above and beyond for our customers. Thank you for sharing your feedback!
I highly recommend this storage space. Sanjay the sale rep was amazing 👏, thanks again .
Business response:
We are thrilled to hear that Sanjay provided amazing service during your visit. Thank you for recommending Extra Space Storage!
The facility is kept very clean and accessible. The staff is very helpful and friendly. The prices are also reasonable.
Business response:
Thank you for your feedback, Cheryl! Providing renters with clean and accessible facilities is our top priority. We're glad we were able to meet your storage needs and that our team was helpful and friendly. Please give us a call at 888-storage if anything comes up!
Excellent service from Mr Ralph Carico, he dealt with everything and ensured all my withdrawal were quick and efficient, Would highly recommend Ralph Carico to everyone who is having difficulty in trading.
Great customer service from Stephen! He helps me set up everything I needed, explained everything in a well mannered way. I would definitely recommend!
Business response:
Thank you for recommending us, Kayla! We're committed to providing excellent customer service. We're glad Stephen helps you set up everything you needed and explained everything in a well-mannered way. Please stop by the office if you need anything!
Received Great Service on-line. Went in to talk to Stephen and Co-Worker. Very Helpful, Very informative and Patient. It was very important to have to Co-workers working together. Yes, I Will recommend it to friends and family.
Business response:
Thank you for the review, Della! We pride ourselves on having a friendly, accommodating staff and are so happy Stephen was able to assist you! Call us at 888-storage if you have any questions or need assistance with your rental.
transaction was easy good customer service, thank to Stephan
Business response:
Kem-r, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Give us a call at 888-STORAGE if you need any future assistance.
The process to set up was quick and easy. The monthly fees were reasonable and cheaper than other storage facilities. My service was good exceptional.
Business response:
Thank you, Renee! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (302) 985-9020 if anything comes up!
Good customer service and good prices
Business response:
Hi Pamela, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (302) 985-9020 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 287 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.