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Extra Space Storage

4.7

About this business

Location details

170 S Benchmark Way, Meridian, ID, 83642, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7311 reviews
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Richard D.'s profile image
Richard D. 
rating
11 months ago

If you live in the Meridian area and need a storage unit, then it will benefit you to check out Extra Space Storage on Benchmark Way & Franklin. This facility is top notch from the staff to the units to the service they provide like accepting packages ordered and placing them in the unit for you to pick up at your convenience. Can't say enough about the whole experience you'll get when renting here. 

Business response:

We are absolutely thrilled to hear about your positive experience at Extra Space Storage in Meridian. Thank you for taking the time to share your feedback! We're pleased that you found our facility to be top-notch, from our staff to our units. It's great to know that you appreciate our package acceptance service, which allows you to conveniently pick up your deliveries at your own time. We strive to provide excellent service and a seamless storage experience for all our customers, and we're glad we could meet your expectatio... read more

GM V.'s profile image
GM V. 
rating
a year ago

Chelsea was great. Informative, friendly and professional and let us through the process of signing us up for a storage space. As a matter of fact all employees were great. The building is new and clean and were looking forward to storing some property here. Great place! 

Business response:

We're excited to hear that Chelsea and our team provided great service. Thank you for choosing Extra Space Storage! 

Brian S.'s profile image
Brian S. 
rating
a year ago

Great spaces for RV's. The storage unit is perfect. Jamie gets a 10 for her customer service, so good she set us up for our RV and a unit for my work. 

Business response:

We are pleased to hear that you are satisfied with our RV storage spaces and customer service. Thank you for your review. 

David S.'s profile image
David S. 
rating
a year ago

Great place to store your RV Clean snd very secure Staff is friendly and efficient!!! 

Business response:

Thank you for your review, David! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don’t hesitate to call us at 888-storage if you need anything. 

Bruce H.'s profile image
Bruce H. 
rating
a year ago

Outstanding facilities and excellent staff. Love the app to open the gate, no more punching keys. 

Business response:

We think our team is great too! Thanks for the positive review, Bruce. If you need anything, do not hesitate to reach out to 888-storage. 

Gabriel C.'s profile image
Gabriel C. 
rating
2 years ago

Very impressed with everyone I have been in contact with. Staff is friendly, knowledgeable and willing to help. Moving is hard, but folks like these help it go smoothly. Thank you! 

Business response:

Thank you, Gabriel, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Give us a call at (208) 991-1599 if there's anything else you need from us. 

Mimi R.'s profile image
Mimi R. 
rating
2 years ago

Easy move in process online, clean property and friendly staff. :) 

John M.'s profile image
John M. 
rating
a week ago

I would not recommend unless you want to throw money away. They raised my rent after three months and then another eighty dollars after six months. There are better options nearby. 

Business response:

We are sorry to hear about the rent increases affecting your budget. Please contact us at (208) 991-1599 to discuss your concerns. 

Tanya V.'s profile image
Tanya V. 
rating
a year ago

This company is the prime example of bait and switch. Long review but bare with me as you will want to be very cautious if you plan on using this company. I was with Stor It for several years and while they are great the location was not as convenient of a location as this one. I had purchased 4 units. As soon as I had semi trucks do a delivery and I get everything in the units they raised my rate over $100 a month per unit ($400 total) after arguing with them and the cost to move everything since I had semi trucks del... read more

Business response:

Hi Tanya, thanks for your review. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give a 30-day written notice. We are sorry this wasn't made clear to you! Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 311 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.