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Extra Space Storage
- Self Storage
- Fort Wayne, IN
About this business
Location details
3428 Saint Joe Center Rd, Fort Wayne, IN, 46835, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedOn line was so quick and easy allow us to get the unit filled the same day
Business response:
Hi Jeff & Karen! Thank you so much for your sharing this feedback with us -- and others reading this who are on the hunt for a storage unit. Your recommendation speaks volumes and we're so happy to have earned it. It's wonderful to have you with us. Storage is our only gig. It's what we know and what we do. Call or text us anytime if we can help you with anything else!
RecommendedGreat customer service, the gentleman that helped me made the process very easy. My unit was clean and dry when I opened the garage door and that made me feel at ease to store my things and helped me not worry about damage from dampness.
Business response:
We're beaming. Thanks for the rave review, Mary. Many thanks!
Do not put anything of value @extraspacestoragefortwayne. There is a mice infestation at the Newaygo Rd location. Traps with dead mice. Removed my items to find the mice had destroyed anything they could chew. We were never notified there was an issue near our unit. Local and corporate gave no reasoning for not notifying us and offered no assistance or refund.
DO NOT DO BUSINESS WITH THIS COMPANY! They are the most opportunistic, greedy, self serving organization I have encountered sintI was 21 years old and some a**hole driving by in a jeep offered to pull me out of a snow drift for a ridiculous amount of money. The minute you make a time commitment in their direction they will raise your rent by a ridiculous amount of money.
Business response:
We really appreciate you taking the time to share your feedback, Martin. From time to time, rates are reviewed to keep up with market conditions. Your business is important to us, and we'd like to speak with you about your rental rate. Please call us at 888-storage.
Rented a unit this past Saturday. Happy with customer service but not so happy with property so far. Went back Monday night to find a pile of clothing laying in front of my storage unit door that had a pack of cigarettes and lighters falling out of. Appeared that someone was living in hallway of unit, peed himself and striped naked and left it all lay. Smelled like pee really bad.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 348 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.