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Extra Space Storage
- Self Storage
- Cleveland, OH
About this business
Location details
4976 W 130th St, Cleveland, OH, 44135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedThere you were helpful they brought my right now so that I can continue to keep my things here a guy named Aaron was very helpful and I guess this would be a good place to go
The staff at this location will go out of their way to assist you anytime they can.
I don't need to “experience” the Cleveland area Life Storage. Other reviews have talked about them. That is all I need. Even tho' the Life Storage COO “unbanned” the storage auction attendees, they should NEVER have been banned in the first place! Life Storage? Nope. https://youtu.be/3nyTchYYQ5k
With staff that lies to the district manager Heather Brown and she doesn't even attempt to validate...I would stay away. The video i watched clearly showed that Heather also lied and she has a problem listening. Customer Service training is need for Heather and the staff. Plenty of other storage facilities , I would never use them!
heather brown is trash. end of review
Heather Brown District manager treats customers poorly, talks over customers instead of listening. Do not seem to treat all customers fairly. The way I feel after viewing a video by What the Hales. These folks do so much good they should not have been treated this way..
Discriminatory to people who try to attend public auctions.
I can't believe how unprofessional they behaved. Please watch this video before deciding on doing business with this company. Do you want to have to deal with employees that behave this way? https://youtu.be/dB3_q8vGghk
Proper customer service reflects the image of the entire company. When District Managers advocate and excuse poor, discriminatory service to paying companies I will refuse to do any business with that company. it is not only my money they will lose but I will also encourage my friends, family and acquaintances to find alternative services. You lose.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 520 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.