Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.7

About this business

Location details

4976 W 130th St, Cleveland, OH, 44135, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7520 reviews
Select a rating
Marisa Hamel's profile image
Marisa Hamel 
recommend  Recommended
3 weeks ago

Adam is really great! So helpful and always there to answer all questions! 

Business response:

We are pleased to hear Adam provided such helpful service! Thanks for recognizing his dedication to answering questions. 

Robert Lusane-davis's profile image
Robert Lusane-davis 
recommend  Recommended
2 months ago

There you were helpful they brought my right now so that I can continue to keep my things here a guy named Aaron was very helpful and I guess this would be a good place to go 

Business response:

We are glad to hear Aaron was helpful! Thanks for choosing us to keep your things safe. 

Chris Norris's profile image
Chris Norris 
recommend  Recommended
5 years ago

The staff at this location will go out of their way to assist you anytime they can. 

Robb Simpson's profile image
Robb Simpson 
4 years ago

I don't need to “experience” the Cleveland area Life Storage. Other reviews have talked about them. That is all I need. Even tho' the Life Storage COO “unbanned” the storage auction attendees, they should NEVER have been banned in the first place! Life Storage? Nope. https://youtu.be/3nyTchYYQ5k 

Ivette Santiago's profile image
Ivette Santiago 
4 years ago

With staff that lies to the district manager Heather Brown and she doesn't even attempt to validate...I would stay away. The video i watched clearly showed that Heather also lied and she has a problem listening. Customer Service training is need for Heather and the staff. Plenty of other storage facilities , I would never use them! 

Matt Pixley's profile image
Matt Pixley 
6 years ago

heather brown is trash. end of review 

Nola K Skiles's profile image
Nola K Skiles 
6 years ago

Heather Brown District manager treats customers poorly, talks over customers instead of listening. Do not seem to treat all customers fairly. The way I feel after viewing a video by What the Hales. These folks do so much good they should not have been treated this way.. 

Thomas Paschal's profile image
Thomas Paschal 
6 years ago

Discriminatory to people who try to attend public auctions. 

Shawn Brokaw's profile image
Shawn Brokaw 
6 years ago

I can't believe how unprofessional they behaved. Please watch this video before deciding on doing business with this company. Do you want to have to deal with employees that behave this way? https://youtu.be/dB3_q8vGghk 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 520 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.