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Extra Space Storage
- Self Storage
- Rochester, NY
About this business
Location details
1270 Jefferson Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedExtremely clean space, bathrooms inside. Ask for Jim for the Jefferson Road location in Henrietta! Superb experience!
Business response:
Thanks for highlighting our clean facilities and Jim's excellent service! We're thrilled you had a superb experience, Denise.
Recommendedgreat place nice and clean
Business response:
We are honored to hear you found our facility clean and well-maintained. Thank you for choosing Extra Space Storage!
RecommendedExtra Storage was great. We always had access to our belongings and the facility itself was always clean. The staff was always extremely helpful.
Business response:
Your positive feedback means everything, Marty! Thanks for recognizing our clean facility and helpful staff.
RecommendedAt one point we had 2 storage units after moving from our home in Minnesota. We downsized but needed to get out of our house more quickly than we had anticipated so moved almost everything into storage because we planned to renovate our house in NY. Our units at Extra Space were extremely clean as is entire facility, including the bathrooms. Great lighting inside and out so no matter when we were there rummaging through our stuff we felt safe. And even when there were a lot of others moving in and out there were always plen... read more
Business response:
Your review is appreciated, Lynne! Thanks for highlighting our clean facility, great lighting, safety, and cart availability.
RecommendedExcellent customer service coupled with a streamlined online/app driven operation. Storage was clean, safe, climate controlled and accessible 24/7. Move out was a snap! Will definitely do business again if the need for storage arises again!
Business response:
We are honored to hear about your excellent experience! Thanks for highlighting our customer service, clean facilities, and easy move-out process.
RecommendedThis place is kept clean, nice layout. Carts available to move stuff. Plenty of space to pull up with vehicle to the outdoor units
RecommendedAlways clean and staff is helpful. Online renting is super easy and the new updated mobile app is a lifesaver if I forget my access code.
Business response:
We are overjoyed to hear that you find our facility clean and our staff helpful. Thank you for mentioning the convenience of our online renting and mobile app.
RecommendedSharon and Jim have been a big help
Business response:
Thank you for your wonderful feedback, Gerald. Sharon and Jim are indeed a great help.
RecommendedI have been both a business and residential customer at this facility for a number of years. At times, literally trusting them with pretty much everything I own. They've never let me down. Angie and the entire staff have always been great. Highly recommended!
Business response:
Hi Terrence, thanks so much for your feedback! We are thrilled to hear your experience has always been positive and are always here to help with your storage needs! It's great that Angie and the team were great to work with. Give us a call at (585) 424-5075 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 535 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.