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Extra Space Storage
- Self Storage
- Carpentersville, IL
About this business
Location details
2411 Randall Rd, Carpentersville, IL, 60110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedEasy to rent a unit. I did it online and when I got there I simply put my code in and done ✅ the managers are nice too.
Business response:
Thank you for your review Lauren! We're glad to hear that renting a storage unit with Extra Space Storage was easy for you, especially with our online process and simple access code. It's also wonderful to know that our managers were helpful and nice. We appreciate your feedback!
RecommendedGreat location, staff is super friendly and accommodating. They will get you a great deal!
Business response:
Thank you, Eunice, for your review! We're so glad to hear you found our Extra Space Storage location great and that our staff was friendly and accommodating. We appreciate you recognizing our team for helping you find a great deal on a storage unit!
RecommendedThe staff was professional, friendly, and extremely helpful throughout the entire process. Anita took the time to explain the rental terms clearly and answered all my questions without rushing me. The move-in process was quick and hassle-free.
Business response:
Thanks for highlighting Anita's excellent service! We're thrilled the move-in process was smooth and hassle-free for you.
RecommendedExtra Space is understanding! Easy move in and out and if you have any questions/comments/concerns you can contact the office and any of the managers would be happy to help!
Business response:
We are excited to hear about your positive experience! Thank you for recognizing our understanding team and smooth process.
RecommendedI love having my inventory from my business out of my home but still close to home. They keep it very clean and they clean the hall floors often. This is my second time using them and will continue.
Business response:
Thank you for taking the time to share your feedback! We're glad our clean facility and convenient location work well for your business needs.
RecommendedNice place, looks pretty new. Staff was friendly!
Business response:
Thank you for sharing your experience at Extra Space Storage. We're glad you found our facility nice and our staff friendly!
RecommendedI’ve never used a storage facility before and didn’t quite know what to expect. This place was extremely clean, the units were reasonably priced and the layout made sense. Moreover, Steve, the gentleman who helped us, was exceedingly patient and friendly and made the entire experience a pleasure. I would recommend this place to anyone looking for storage.
Business response:
Thank you for choosing us for your first storage experience! So glad Steve made it pleasant and you found everything clean and reasonably priced.
RecommendedThe staff are great and very helpful
Business response:
Thank you immensely for your feedback. We're glad to hear that our staff was helpful and great.
RecommendedMike was wonderful today he helped me with all my concerns and answered all my questions perfectly even though he is not the usual manager here he knew exactly how to help me. Steve is a wonderful manager at this location and he always has a wonderful customer service attitude as well. I feel I can trust Extra Space storage for all my storage needs!
Business response:
Thank you for the kind words, Linda. We're glad Mike and Steve were helpful and customer service-oriented! Our team is here to serve you, so give us a call at (224) 699-3100 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 720 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.