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Extra Space Storage

4.9

About this business

Location details

2411 Randall Rd, Carpentersville, IL, 60110, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9614 reviews
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Andrea Hamad's profile image
Andrea Hamad 
recommend  Recommended
a month ago

I’ve never used a storage facility before and didn’t quite know what to expect. This place was extremely clean, the units were reasonably priced and the layout made sense. Moreover, Steve, the gentleman who helped us, was exceedingly patient and friendly and made the entire experience a pleasure. I would recommend this place to anyone looking for storage. 

Business response:

Thank you for choosing us for your first storage experience! So glad Steve made it pleasant and you found everything clean and reasonably priced. 

Michael Risby's profile image
Michael Risby 
recommend  Recommended
a year ago

The staff are great and very helpful 

Business response:

Thank you immensely for your feedback. We're glad to hear that our staff was helpful and great. 

Linda Anderson's profile image
Linda Anderson 
recommend  Recommended
a year ago

Mike was wonderful today he helped me with all my concerns and answered all my questions perfectly even though he is not the usual manager here he knew exactly how to help me. Steve is a wonderful manager at this location and he always has a wonderful customer service attitude as well. I feel I can trust Extra Space storage for all my storage needs! 

Business response:

Thank you for the kind words, Linda. We're glad Mike and Steve were helpful and customer service-oriented! Our team is here to serve you, so give us a call at (224) 699-3100 if you need any future assistance. 

Stephen Frederiksen's profile image
Stephen Frederiksen 
recommend  Recommended
a year ago

Customer service was fantastic, and made the moving experience a little less stressful. 

Business response:

Hi Stephen! Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (224) 699-3100 or stop by the facility! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 614 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.