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Extra Space Storage
- Self Storage
- Houston, TX
About this business
Location details
9145 Jones Rd, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedI love this store everyone ìs amazing. Did I mention the prices are awesome. I love the team here as well.
Business response:
We're excited to hear that you love our store and team! Thank you for your kind words.
RecommendedBest customer service you'll ever receive at this location. Patricia is one of a kind! The facility is clean and secure. Patricia makes all the difference in how you are treated as a customer.
Business response:
We genuinely admire your positive feedback, Jose! Patricia truly makes a difference at our location. Thank you for sharing your experience.
RecommendedPatricia is one of one!!! I’ve never came across someone who treats their customers just like family! She’s very understanding and goes above and beyond. She’s literally a breath of fresh air!
Business response:
We appreciate your feedback on Patricia's exceptional service.
RecommendedPatricia in the office is great
Business response:
Thanks for the positive feedback, Melanie! We're glad to hear that Patricia in the office provided great service. If you have any other feedback or questions, feel free to reach out to us at (281) 807-6200.
RecommendedI have been a repeat customer for years. The manager Patricia Westerdahl is amazing. She has exceptional communication and people skills and is just an all around great person. She's professional, knowledgeable, caring and always willing to go above and beyond for her customers. Thank you Patricia for all that you do
Business response:
Thank you for taking the time to share your positive experience with us. We are privileged to have Patricia on our team and we appreciate your continued support.
RecommendedMs. Patricia is truly the best. She works with you and is very understanding. Highly recommend this location and team. Best customer service you'll ever receive
Business response:
Thank you for taking the time to share your experience with us. We greatly appreciate your kind words about Ms. Patricia and our team. We strive to provide the best customer service possible. If you ever need anything, please don't hesitate to reach out to us at (281) 807-6200.
RecommendedThe best customer service you could ask for. always deal with Patricia!
Business response:
Thank you for your review! We're ecstatic to hear that you always have a great experience with Patricia. We appreciate your feedback and look forward to serving you again soon.
RecommendedExceptional customer service. Ms. Patricia is awesome , friendly, very family oriented. Highly recommend her and this location
Business response:
Thank you for the kind words, Steven. We're glad Patricia has been friendly and customer service oriented! Our team is here to serve you, so give us a call at (281) 807-6200 if you need any future assistance.
RecommendedThe property is very well maintained. Every time I go it's clean and quiet. I've stored here for several years and I must say it seems to get better and better each year. The staff, especially Patricia is amazing, she always greets us with a smile and the customer service is unmatched. They communicate well, extend courtesy reminders, and are always there to help. Although, I could store anywhere, this is my first choice because they take care of their customers.
Business response:
Hi Kedra, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Patricia! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,348 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.