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Extra Space Storage

5.0

About this business

Life Storage in Houston, TX near Steeplechase is a reliable and convenient storage facility that offers a variety of storage units in multiple sizes for personal and business storage needs. Our drive-up accessible storage units make it easy to load and unload your belongings, while our fenced and gated property and surveillance monitoring systems provide secure storage units for your peace of mind. Our friendly staff is always ready to assist you with your storage unit rental needs, whether you need temporary storage for mov... read more

Location details

9145 Jones Rd, Houston, TX, 77065, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0984 reviews
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Gary Thorne's profile image
Gary Thorne 
recommend  Recommended
10 months ago

The best customer service you could ask for. always deal with Patricia! 

Business response:

Thank you for your review! We're ecstatic to hear that you always have a great experience with Patricia. We appreciate your feedback and look forward to serving you again soon. 

Steven Simmons's profile image
Steven Simmons 
recommend  Recommended
11 months ago

Exceptional customer service. Ms. Patricia is awesome , friendly, very family oriented. Highly recommend her and this location 

Business response:

Thank you for the kind words, Steven. We're glad Patricia has been friendly and customer service oriented! Our team is here to serve you, so give us a call at (281) 807-6200 if you need any future assistance. 

Kedra LaShia's profile image
Kedra LaShia 
recommend  Recommended
11 months ago

The property is very well maintained. Every time I go it's clean and quiet. I've stored here for several years and I must say it seems to get better and better each year. The staff, especially Patricia is amazing, she always greets us with a smile and the customer service is unmatched. They communicate well, extend courtesy reminders, and are always there to help. Although, I could store anywhere, this is my first choice because they take care of their customers. 

Business response:

Hi Kedra, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Patricia! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything! 

Karla Sosa's profile image
Karla Sosa 
recommend  Recommended
11 months ago

Best rates in town! Clean facility and the manager on site Patricia is a sweetheart and always available. Just what I needed. Check them out! You will not be disappointed! 

Business response:

Thank you for the kind words, Karla. We're happy to hear Patricia was kind and great at keeping our property clean! Our team is here to serve you, so give us a call at (281) 807-6200 if you need any future assistance. 

Ernest Mata's profile image
Ernest Mata 
recommend  Recommended
11 months ago

This location is ran by a remarkable store manager named Patricia! Her and her team are truly the best. They make storing here easy and the property is always maintained. She has community values and they are supported by this establishment. Highly recommend. 

Business response:

Thanks for the awesome feedback, Ernest! We work hard to meet the expectations of our customers, and we're happy to hear Patricia hit the mark for you! Don't hesitate to stop by the office or contact us at (281) 807-6200 if you need anything. 

Kathryn Ebarb's profile image
Kathryn Ebarb 
recommend  Recommended
a year ago

Store manager Patricia is the best & Anthony is super pleasant!! Highly recommend 

Business response:

Thank you for the kind words, Kathryn. We're glad Patricia and Anthony were pleasant to work with! Our team is here to serve you, so give us a call at (281) 807-6200 if you need any future assistance. 

Jackson Affolter's profile image
Jackson Affolter 
recommend  Recommended
a year ago

Store manager Patricia is a one stop shop!! Ask for her and you cannot go wrong! Nice property and great customer service! 

Iliana Gandara's profile image
Iliana Gandara 
recommend  Recommended
a year ago

Thank you Ms. Patricia for your kindness and professionalism. You went above and beyond and made us really feel appreciated to be at this establishment. Top notch customer care and property cleanlines 

Princess Joy's profile image
Princess Joy 
recommend  Recommended
a year ago

I have been there for years now. The storage team is awesome. I would recommend anyone to this facility at 9145 Jones Rd. They are the best in the business. 

Business response:

Hi Princess! Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (281) 807-6200 or stop by the facility! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 984 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.