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Extra Space Storage
- Self Storage
- Phoenix, AZ
About this business
Location details
20001 N 35th Ave, Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Who would've thought a storage space could bring peace of mind? Extra Space Storage truly delivered more than just square footage they created a place that feels reliable, safe, and surprisingly uplifting. Whether you're storing valuables, clearing out some space at home, or just trying to breathe a little easier this is the kind of place you hope for. The facility is clean, easy to access, and well-maintained. It's clear the team here takes pride in what they do. But the real highlight? Donavan. If you haven't had the cha... read more
I've been renting here over a year. Great service by Donovan at the location. Location is clean, friendly and well maintained. Just renewed for another year.
Business response:
We deeply cherish your positive feedback! Thank you for being a loyal customer and for your kind words about our service and facility.
Very good rates, clean facilities, wonderful service. We would choose this location again if we ever need to store anything!
Business response:
We are delighted to hear about your positive experience with our rates, facilities, and service. Thank you for choosing Extra Space Storage!
Best place for space storage Very clean and excellent service There manager Donovan is amazing very polite very professional I highly recommend this place
Business response:
Thank you for the review, Deepika! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!
the manager Donavan was very helpful friendly and knowledgeable. In fact the entire process was so quick and easy. I would recommend this location to everyone.
Business response:
Thank you, Kathy! It's wonderful to hear you had a positive experience with Donavan and that he was friendly and knowledgeable! Give us a call at (951) 674-2622 if anything comes up!
This storage facility was a great choice. As a female I felt safe getting needed items out of my storage area and my belongs felt secure with the gated entrance, cameras and daily checks made by staff several times a day. I will highly recommend this storage facility.
Business response:
Blanxa, Thank you for your review! We are so glad you trust Extra Space Storage with your belongings. Security is our top priority and we are so happy your experience reflects that. Please give us a call at 888-storage if anything comes up!
Rented storage unit before this company bought it. Rented for about $78/mo, increased rent without notice, to nearly double what I had contracted with previous company. No notice despite being sent text and emails monthly when they processed payment. Told supply and demand due to 'occupancy rate at that location'. NO notice. Offered to reduce payment, but even what they offered was almost half of what I could have leased another of the same size, on their own website... which was even lower than I had originally had it lease... read more
Business response:
Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had and the lack of notice regarding the rent increase. We understand how frustrating this situation must have been for you. Your feedback is invaluable to us, and we take it very seriously. We would like the opportunity to address your concerns and discuss this matter further. Please feel free to reach out to us directly at (623) 582-6227 so we can better understand your specific situation and work towards finding a r... read more
"THEY CHANGE PRICES DRASTICALLY" They change your rates after 3 months, then they change your rates every 8 months after that. The employees are very nice very helpful especially when they call you to remind you about paying. But they drive a really scummy tactic here when I first rented it was $116 a month now without them telling me anything it is now $218 a month. may seem nice to rent because it's cheap it won't be in a year and get ready to move that hole storage unit again in blistering 120° personally, it is not wort... read more
Business response:
Fox, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 527 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.