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Extra Space Storage
- Self Storage
- Portland, ME
About this business
Location details
150 Riverside St, Portland, ME, 04103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedExcellent service at this storage facility. Staff is kind. Facility is clean.
Business response:
We are ecstatic to hear about your excellent experience at our Extra Space Storage facility. Thank you for your kind words and for choosing us for your storage needs.
RecommendedI like the professional manner and customer service.
Business response:
We are delighted to hear that you appreciate our professional manner and customer service. Thank you for your feedback.
RecommendedVery helpful in the sign in process and also helpful when my account got messed up. Very, very clean.
Business response:
Thank you immensely for highlighting our helpful sign-in process and cleanliness. We're glad we resolved your account issue quickly.
RecommendedGreat customer service very helpful. Good teacher to her employees very up beat and happy
Business response:
Thank you for taking the time to share your positive feedback about our customer service and team leadership.
RecommendedI have been a storage customer since August 2024 and have been very impressed with the customer care I have received! Trish was amazing while she was the manager and Marsha is exceptional ! I have downsized 3 times and Marsha has been wonderful to work with in finding a unit that met my needs that was close to the prior unit making my transfer easier! The facility is clean, safe and well cared for.
Business response:
Your positive experience with our customer care and facility is greatly appreciated. Thank you for sharing your feedback, Laurie Cookson.
Recommended5 stars! Marsha was absolutely amazing and made the whole storage unit process so easy. She was friendly, professional, and super helpful from start to finish. You can tell she truly cares about her customers. Thank you Marsha!
Business response:
We are utterly delighted to hear Marsha made your storage process easy and showed such care!
RecommendedExtra Space Storage Manager, Marsha Rodriguez is truly helpful and welcoming as well as very knowledgeable about my Storage needs and what best fits and works with my budget. Luke, a new Employee in training is also doing a great job and is also welcoming when new and existing Customers stop by.
Business response:
Thank you for recognizing Marsha and Luke! We're thrilled they provided helpful service and found storage solutions within your budget.
RecommendedMarsha was very nice an easy to talk to and to move to another unit. I really appreciate her an highly recommend her and this location of riverside street Portland Maine
Business response:
Thank you for sharing your positive experience with Marsha! We're thrilled she made your unit move smooth and easy.
RecommendedMarsha was wonderful and extremely kind! Phenomenal experience.
Business response:
Thank you for sharing your wonderful feedback about Marsha! We're thrilled you had such a phenomenal experience with us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 507 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.