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Extra Space Storage
- Self Storage
- Cleveland, OH
About this business
Location details
15101 McCracken Rd, Cleveland, OH, 44128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedAlways a pleasure when I go into the McCraken location. Kendell is always professional. He greets me with such positive energy. Takes care my needs and request whenever I go to my unit. Always clean and I’m very happy with my unit
Business response:
Thank you for taking the time to share your positive experience at our McCraken location. We deeply cherish your feedback and are glad to hear that Kendell provided you with excellent service, LaNita.
Recommendedgreat customer service very helpful will be back
Business response:
We are privileged to hear about your great customer service experience! Thank you for choosing Extra Space Storage, James.
RecommendedVery good customer service very nice and polite
Business response:
We greatly appreciate your kind words about our customer service team's polite and helpful approach, Tunisha.
RecommendedKendell is absolutely phenomenal. Extra space did great by finding someone that understands their clients. Thank you Kendell.
Business response:
Thank you for your review, Bobby. We genuinely admire your feedback on Kendell's exceptional service.
RecommendedKendall They help me move in
Business response:
Thank you for the kind words, Lisa. We're glad Kendall was able to help! Our team is here to serve you, so feel free to give us a call if you need any future assistance.
RecommendedGreat service -Kendell was great
Business response:
We deeply cherish your feedback! Thrilled Kendell provided great service. Your experience matters to us.
RecommendedEasy process getting started up
Business response:
Thank you for sharing! We're glad the setup process was straightforward and easy for you.
Recommendedfast service in and out thanks Kendell
Business response:
We're thrilled to hear you had fast service, Abrill! Thank you for your feedback.
RecommendedZyon is the best!!! He is very helpful and knows his job. I would recommend his services to anyone who want rent storage space. Extra storage please keep this wonderful man as an employee. He is a great example for great customer service and to the company. Other employees should be lead by him my personal experience and opinion. Also he keep the maintenance of the the place together. Clean environment and safe environment!!!!!!
Business response:
Your review is greatly appreciated. We are thrilled to hear that Zyon provided you with excellent service during your visit to our storage facility. It's wonderful to know that you found him helpful, knowledgeable, and a great example of customer service. We're also pleased that you noticed the clean and safe environment we strive to maintain. Thank you for taking the time to share your positive experience with us and for recommending our services to others.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 551 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.