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Extra Space Storage

4.8

About this business

Location details

450 Airport Rd, Elgin, IL, 60123, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.8661 reviews
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Dorene Johnson's profile image
Dorene Johnson 
recommend  Recommended
7 months ago

Incredibly helpful, clean and responsive 

Business response:

We are utterly delighted to hear that you found our storage facility incredibly helpful, clean, and responsive. Thank you for your wonderful feedback. 

Diane Benedetto's profile image
Diane Benedetto 
recommend  Recommended
8 months ago

I rented a storage space and the customer service rep was exceptional. She made sure I understood everything. Later, I no longer needed the space. The agent at the office where my space was located was very understanding and canceled my space and refunded my money. I highly recommend Extra Space Storage. 

Business response:

We're delighted to hear about your positive experience with our customer service team. Thank you for recommending Extra Space Storage! 

Sonia Rivera's profile image
Sonia Rivera 
a week ago

Prices go up every year by a lot. 

Business response:

Hi Sonia, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, feel free to give us a call-- we're available anytime! 

Rhonda Pawlak- Krienheder's profile image
Rhonda Pawlak- Krienheder 
recommend  Recommended
2 months ago

Very very expensive my price more than doubled in a short amount of time. 

Business response:

Please contact us at (224) 276-2200 to discuss your account details. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 661 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.