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Extra Space Storage
- Self Storage
- Decatur, GA
About this business
Location details
673 Decatur Village Way, Decatur, GA, 30033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Lucy has been the best, customer service has been top tier and the units are so clean. I even rented a third unit because of her service. Thank you for having her
Business response:
Thank you for sharing your experience with Extra Space Storage. We are glad to hear that our clean units and customer service met your expectations, and we will be sure to share your kind words with Lucy and the team. We truly appreciate your continued support!
This has been a wonderful transaction for me ,the agents are always nice polite and helpful. I feel so secure coming to my unit late at night and early in the morning it's well light.each person has there own security to get in.
Business response:
Thank you for taking the time to share this! Glad our team and security measures make your visits feel safe and welcoming, Sandra.
Great help
Business response:
Thank you, Planned. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
Good Job Gracie
Business response:
Hello, Michael. Thank you for the review. We're so glad Gracie could meet your storage needs. Please stop by the office if you need anything!
Amazing customer service experience! Ms Gracie worked quickly to help me select a unit specific to my needs. She worked quickly to get me taken care of and ready to store.
Business response:
Thank you for taking the time to leave your review, Jazz! We're so happy to hear Ms. Gracie was able to make your rental process quick and hassle free! Give us a call at (404) 567-6683 if you need any future assistance.
Gracie represents this company as a people friendly and budget conscious place. She’s why I am use this facility! Kudos to hiring such great people! The place is clean and safe too!
Business response:
Hi Jennifer, thanks so much for your review! We are thrilled to hear your experience with Gracie was positive. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! Don’t hesitate to call us at 888-storage if you need anything.
We have had an amazing experience here. Our stuff is taken care and the customer support at the front desk is next level. Not only do you get to interact with a human beings versus a voicemail or bot, you engage with kind people who will help you with what you need. Don’t hesitate to use or move your stuff from another company.
Business response:
Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (404) 567-6683 or stop by the office if you need anything!
Had my stuff here for a year amazing !
Business response:
Hi Morgan! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (404) 567-6683 or stop by the facility!
Allan and Gracie did a wonderful job.
Business response:
Hi Gracie, thanks so much for your review! We are thrilled to hear your experience with Allan and Gracie was positive and are always here to help with your storage needs! Give us a call at (404) 567-6683 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,070 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.