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Extra Space Storage

4.9

About this business

Location details

6939 Hwy 72 W, Huntsville, AL, 35806, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9818 reviews
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Noah Cail's profile image
Noah Cail 
recommend  Recommended
2 days ago

Great place and very good customer service 

Business response:

We're glad to hear you had a great experience at Extra Space Storage. Thank you, Noah, for your feedback! 

Willie Mac's profile image
Willie Mac 
recommend  Recommended
a month ago

Jeremy has been a great help and my storage rental experience and very knowledgeable 

Business response:

We are glad to hear that Jeremy has been a great help during your storage rental experience. Thank you for sharing your experience. 

Sonja D. White's profile image
Sonja D. White 
recommend  Recommended
3 months ago

Jeremy was wonderful. His customer service was outstanding Sonja White 

Business response:

We're elated to hear that Jeremy provided outstanding customer service. Thank you for your feedback. 

Michael Lopez's profile image
Michael Lopez 
recommend  Recommended
6 months ago

For starters, their facilities are clean and well kept. Prices are lower than the some big competitors. They did a great job reminding me when a payment was due, and did so with consideration. Jeremy was A-1 every time I had a question or problem, he even helped me with some issues that I created and made good on all promises he made! There’s a female there as well who was very helpful, very polite, and very professional, just as Jeremy was. I forgot her name, and I’m sorry! Thanks for the excellent service and if we ever ne... read more

Business response:

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jeremy and our team provided excellent service throughout your time with us. It's great to know that you found our facilities clean and well-maintained, and that our pricing was competitive. We strive to offer convenient payment reminders and are glad this was helpful for you. Your loyalty means a lot to us, and we truly appreciate your kind words about our staff's professionalism and helpfulness. Thank you for choos... read more

Rickea James-Battle's profile image
Rickea James-Battle 
recommend  Recommended
7 months ago

I appreciate the speediness, communication and willingness to help me given my unexpected situation. I will definitely recommend and am thankful. Mr. Dossett in Huntsville helped me. 

Business response:

We are grateful for your kind words about our speediness and communication. Thanks for recommending us and recognizing Mr. Dossett's help! 

India DeRamus's profile image
India DeRamus 
recommend  Recommended
8 months ago

Customer service here is outstanding! Super attentive and accommodating! Jeremy was very knowledgeable and super friendly! He made the process super easy from start to finish. 

Business response:

We are delighted to hear about your outstanding experience with Jeremy! Thank you for recognizing our attentive customer service and knowledgeable team. 

Michael Dick's profile image
Michael Dick 
recommend  Recommended
8 months ago

Jeremy was extremely accommodating and friendly. The rate for our storage unit is very reasonable. I recommend them highly. 

Business response:

We are delighted to hear Jeremy provided excellent service! Thanks for recommending our reasonable rates and friendly approach. 

Davis Powers McLean Reunion's profile image
Davis Powers McLean Reunion 
recommend  Recommended
10 months ago

Awesome service! These guys are great! 

Business response:

We're pleased to hear you had an awesome experience with us! Your review is appreciated. 

Brandon Brooks's profile image
Brandon Brooks 
recommend  Recommended
10 months ago

Had an easy time getting a storage unit. They were very helpful with helping find the right one for me that would accommodate the things I needed stored and very helpful in explaining the details of the agreement as well. They also made sure I was satisfied with my unit and made sure they were there for any questions or needs I may have had really recommend if you are in need of storage space in area of Huntsville to look into them great people and safe place to store your possessions. 

Business response:

Your review is appreciated. We are glad to hear you had a positive experience finding the right storage unit with us. Thank you for your feedback. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 818 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.