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10300 Watson Rd, St. Louis, MO, 63127, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 10:00 p.m. | |
Tue | 6:00 a.m. to 10:00 p.m. | |
Wed | 6:00 a.m. to 10:00 p.m. | |
Thu | 6:00 a.m. to 10:00 p.m. | |
Fri | 6:00 a.m. to 10:00 p.m. | |
Sat | 6:00 a.m. to 10:00 p.m. | |
Sun | 6:00 a.m. to 10:00 p.m. |
Had a wonderful experience. Went with a friend to visit her unit. Her key did not work. Cat came to the rescue. She couldn’t get the key to work. She did saw off the lock and installed a cylinder lock which was easy for my friend to use. Cat went “over and beyond” as my friend remarked. I agree with that comment. We’re two ladies in our 80s and were treated with patience and grace!
Business response:
We greatly appreciate your feedback! We're so glad to hear that Cat went above and beyond to help with your lock issue. Our team always strives to provide excellent customer service, especially for our valued customers like yourself. We understand that storage access should be easy and hassle-free, which is why we're happy Cat was able to quickly resolve the problem and install a more user-friendly lock. Thank you for taking the time to share your positive experience with us!
Cat was on top of it! Super helpful, explained everything and answered all my questions.
Business response:
We are thrilled to hear Cat provided such helpful service! Thanks for recognizing her excellent support.
Shay was very helpful, along with Brandon, who got me started on renting the right sized unit. Very convenient, clean, as well as protected. As an extra security, they check to make sure your locks and doors are secure. Shay called letting me know that my door was not secure, so I was able to run up and secure. Friendly service and helpful.
Business response:
We genuinely admire your positive feedback on our helpful and secure storage facility. Thank you for your review, Peggy Wilson.
I had the best experience here Shay is an awesome worker and had an answer to every question I asked.
Business response:
Thank you for your wonderful feedback! Shay is indeed an awesome worker.
I am writing to recommend Extra Space Storage located in Sunset Hills, Missouri, for your storage needs. Their facility offers a wide range of climate-controlled indoor units, ensuring the protection of your belongings. I found the facility to be exceptionally clean and well-maintained. Furthermore, the staff were consistently friendly and helpful throughout my experience. The building's convenient location and easily accessible design made moving items in and out a straightforward process. I believe Extra Space Storage in S... read more
Extra Space Storage has a 4.9 star rating with 472 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.