This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Manchester, MO
About this business
Location details
13753 Manchester Rd, Manchester, MO, 63011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedSpoke with Haley over the phone at the Manchester location. I had to make a payment with some follow up questions regarding my storage space. She was personable and very helpful with walking me through the process and answering each question throughly. Highly recommend Haley if you need any help! Thank you!
Business response:
Thank you for sharing your positive experience with Haley at Extra Space Storage! We're delighted to hear that she was personable and very helpful in assisting you with your payment and answering your questions thoroughly. Our team strives to provide excellent customer service, and it's wonderful to know that Haley exemplified this during your interaction. We appreciate your recommendation and your business.
If you like the cops being called on you then by all means use this location. I have been calling for 2 days attempting to speak with a district manager. Haley the on site manager felt it necessary to call the police when asking questions regarding renting a space. St Louis Co advised that I was not the first person who she has called the police on but rather the 20th person. A customer should not be treated this way and I would like to speak with someone in management. Jon has yet to reach out to me. My case number is... read more
Business response:
We apologize for this unacceptable experience with our manager. Please contact us at (636) 224-3419 to discuss your concerns immediately.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 275 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.