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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
5160 N Northwest Hwy, Chicago, IL, 60630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedThis is my first time renting a storage unit, I am glad I chose this location because the store manager, Victor Rivera made the process so easy. He showed me around, helped me with my gate password and that same day, he had a credit on my account because I didn't need their locks. Its a clean building, there's always carts available and friendly staff. I have already recommended this location. Thanks for your help Victor.
Business response:
Thank you for the wonderful feedback about Victor Rivera and our facility! We're thrilled Victor made your first storage rental so easy and handled the lock credit promptly. Your kind words about our clean building, available carts, and friendly staff mean a lot. We appreciate you recommending us, Tammie!
RecommendedEvery time I come to their location at 5160 N Northwest Hwy I get treated with respect and dedication. This time Victor helped thoroughly with options with my rental, not only pricing right there at the office but took time to show me different sizes too. I totally recommend this location because of the professional customer service I keep receiving. Thank you!
Business response:
Eva, thank you for the kind words about Victor and our professional service! We're thrilled you recommend our location.
RecommendedVictor was very friendly. He took care of everything so fast.
Business response:
Thank you for sharing your experience, Bryannah. We are privileged to have Victor on our team.
RecommendedGreat people fast rental very friendly and clean
Business response:
We are grateful for your positive feedback! Thank you for sharing your experience with us.
RecommendedSoshe was very friendly nice very helpful Help me out with the rate increase. Thank you so much.
Business response:
Thanks for the kind words about our team member! We're glad she helped with your rate concerns.
RecommendedVictor R. Jr. was very helpful and efficient when I closed my account.
Business response:
Thank you for recognizing Victor R. Jr.'s helpful and efficient service during your account closure process.
RecommendedVery unprofessional and welcoming facility! Victor and Johnny are amazing! Highly recommend for everyone 👌
RecommendedVictor was an awesome person helping me setting up my account with no issues he’s the max I will give him thousands stars definitely. Thanks victor you helped me a lot & answered all my questions.
Business response:
We are thrilled to hear Victor provided awesome help setting up your account! Thanks for the kind words about his service.
RecommendedYes I recommend this location for any storage needs and security as well. I highly recommend this location. Come by and see for yourself. Thanks Extra Space Storage.
Business response:
We acknowledge receipt of your recommendation with appreciation. Thank you for your positive comments regarding our security features and storage solutions. Your feedback is highly valued.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 640 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.