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Extra Space Storage

4.9

About this business

Location details

5160 N Northwest Hwy, Chicago, IL, 60630, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9541 reviews
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Dani Milu's profile image
Dani Milu 
recommend  Recommended
a month ago

Very unprofessional and welcoming facility! Victor and Johnny are amazing! Highly recommend for everyone 👌 

Mayra Gomez's profile image
Mayra Gomez 
recommend  Recommended
2 months ago

Victor was an awesome person helping me setting up my account with no issues he’s the max I will give him thousands stars definitely. Thanks victor you helped me a lot & answered all my questions. 

Business response:

We are thrilled to hear Victor provided awesome help setting up your account! Thanks for the kind words about his service. 

Emmanuell Williams's profile image
Emmanuell Williams 
recommend  Recommended
3 months ago

Yes I recommend this location for any storage needs and security as well. I highly recommend this location. Come by and see for yourself. Thanks Extra Space Storage. 

Business response:

We acknowledge receipt of your recommendation with appreciation. Thank you for your positive comments regarding our security features and storage solutions. Your feedback is highly valued. 

Jet Nam's profile image
Jet Nam 
recommend  Recommended
5 months ago

he is very helpful,try to explain everything good tonunderstand. 

Business response:

We are ecstatic to hear that our team member was helpful in explaining everything clearly to you. Your feedback helps us improve. 

David Sherk's profile image
David Sherk 
recommend  Recommended
5 months ago

I highly recommend this storage unit! The service was awesome—Mr. Victor and Johny were incredibly helpful and professional. They made the whole process smooth and easy, and they offer some great pack 

Business response:

We're privileged to hear about your positive experience with our storage unit and our team. Thank you for your feedback! 

Cailyn Curcio's profile image
Cailyn Curcio 
recommend  Recommended
7 months ago

I’ve used Extra Space Storage to help with my move from Cincinnati to Chicago and they have had nothing but great service to offer me each time I have come into the office. I recently had to downsize my unit and Johnny was such a great help and made the process extremely easy! 10/10 recommend! :) 

JeriLynn Higgins Reeder's profile image
JeriLynn Higgins Reeder 
recommend  Recommended
8 months ago

I’ve worked with Victor and Johnny over the past few months in order to initially move-in to our storage space and to answer questions about my account and unit size needs. Both have been polite, professional, and knowledgeable. The facility is clean, climate-controlled, and convenient to our home in Portage Park. I highly recommend this location for your storage needs! 

Business response:

Your positive experience with Victor and Johnny at our Portage Park location is greatly appreciated. Thank you for choosing Extra Space Storage! 

Anthony Cervantes's profile image
Anthony Cervantes 
recommend  Recommended
8 months ago

Victor is awesome. He was alot of help when I first moved into my storage unit and he continues to provide excellent service to this day 👏 

Business response:

We genuinely admire your positive feedback about Victor's excellent service. Thank you for sharing your experience with us. 

Bronson Pettitt's profile image
Bronson Pettitt 
recommend  Recommended
9 months ago

Victor and John were a great help getting us a unit and walking us through the process!! Clean facilities and convenient hours. thank you! 10/10 customer service! 

Business response:

Thank you immensely for your kind words, Bronson! We are thrilled to hear that Victor and John provided great service. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 541 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.