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Extra Space Storage
- Self Storage
- Hickory, NC
About this business
Store your belongings at Extra Space Storage on 3211 Falling Creek Rd Hickory, NC today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more
Location details
3211 Falling Creek Rd, Hickory, NC, 28601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedHighly recommend Extra Space Storage! They’ve been super easy to work with from the start. The whole process of getting a unit was quick and efficient, and the facility is extremely clean and convenient. Brandon was very helpful. Top-notch service all around!
Business response:
Thank you immensely for your positive feedback! We're thrilled to hear your experience with Extra Space Storage was efficient and top-notch, and we appreciate your recommendation.
They were very helpful and easy to use
Business response:
Thank you for taking the time to share your positive experience with Extra Space Storage. We're glad to hear that we were helpful and easy to use.
Super helpful with finding a storage unit at a good price
Business response:
We're honored to have assisted you in finding a storage unit at a good price. Thank you for sharing your positive experience with us.
Friendly Staff Air conditioned facility
Business response:
Thank you for your positive feedback, Michael. We are honored to provide a friendly staff and air-conditioned facility.
Mark was fantastic and made the process super easy and even made it fun.
Business response:
We're absolutely thrilled to hear that Mark made the process easy and fun for you. Thank you for sharing your experience with us!
I didn’t expect renting a storage unit to be the highlight of my week, but then I met Mark at Extra Space Storage in Hickory. Not only did he walk me through everything with zero stress, but he somehow turned it into a genuinely fun experience—cracking jokes, making me feel right at home, and treating me like more than just a customer. It felt less like “renting a unit” and more like catching up with a really organized friend who just happens to have a bunch of garages. Seriously, if you want great service with personality, ... read more
Business response:
Thank you for your kind words about your experience with Mark at Extra Space Storage in Hickory. We're delighted to hear that Mark made your storage unit rental process not just stress-free, but enjoyable as well. It's wonderful to know that he treated you with such warmth and personality, making you feel at home. We deeply respect your feedback and are glad that Mark's approach to customer service left such a positive impression on you. We appreciate you taking the time to share your experience with us.
Had a great experience at Extra Space Storage in Hickory thanks to Brandon! He was professional, friendly, and really took the time to make sure I was set up with the right unit. You can tell he knows his stuff and cares about making the process easy for customers. The whole experience was smooth from start to finish. Highly recommend asking for Brandon if you stop by!
Business response:
We are glad to hear that Brandon provided you with a great experience at Extra Space Storage in Hickory. It's wonderful to know that he was professional, friendly, and took the time to ensure you got the right unit for your needs. We appreciate your feedback on the smooth process from start to finish. Thank you for recommending Brandon and our facility to others!
Cierra at Extra Space Storage in Hickory is absolutely amazing! From the moment I walked in, she was welcoming, knowledgeable, and genuinely kind. She went above and beyond to help me find the right unit and made the whole process smooth and easy. It’s rare to find customer service like that these days. If you need storage, go see Cierra—you won’t be disappointed!
Business response:
We're overjoyed to hear about your wonderful experience with Cierra at Extra Space Storage in Hickory! Thank you for sharing your positive feedback. It's fantastic to know that Cierra provided such welcoming, knowledgeable, and genuinely kind service. We're thrilled that she was able to help you find the right unit and make the whole process smooth and easy for you. We truly appreciate your recommendation and are glad that Cierra's exceptional customer service left such a positive impression.
Extra Space Storage in Hickory has been an awesome choice for my storage needs. The facility feels secure and everything is always in great shape. Mark was super helpful—he took the time to answer all my questions and made sure I had exactly what I needed. You can tell he really cares about the customers. Highly recommend this location, and big thanks to Mark for the top-notch service!
Business response:
We genuinely admire your positive feedback about our Hickory location and Mark's exceptional service. It's wonderful to hear that you found our facility secure and well-maintained, and that Mark was able to address all your questions thoroughly. We strive to provide top-notch customer care, and it's gratifying to know that Mark's dedication shines through in his interactions. Thank you for taking the time to share your experience and for recommending our location to others. We truly appreciate your trust in Extra Space Stora... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 286 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.