Extra Space Storage's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 3211 Falling Creek Rd Hickory, NC today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ou... read more

Location details

3211 Falling Creek Rd, Hickory, NC, 28601, United States

Get directions
WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9299 reviews
Select a rating
Linda Johnson McFarland's profile image
Linda Johnson McFarland 
recommend  Recommended
a week ago

Great experience. Brandon was the best and amazing to work with. 

Business response:

We are delighted to hear about your great experience! Thank you for recognizing Brandon's outstanding service and dedication to our customers. 

Tyler Smith's profile image
Tyler Smith 
recommend  Recommended
3 weeks ago

Great experience with Mark! 

Business response:

Great to hear about your positive experience with Mark! 

Amy Shatley's profile image
Amy Shatley 
recommend  Recommended
a month ago

Highly recommend Extra Space Storage! They’ve been super easy to work with from the start. The whole process of getting a unit was quick and efficient, and the facility is extremely clean and convenient. Brandon was very helpful. Top-notch service all around! 

Business response:

Thank you immensely for your positive feedback! We're thrilled to hear your experience with Extra Space Storage was efficient and top-notch, and we appreciate your recommendation. 

Sarah Wedde's profile image
Sarah Wedde 
recommend  Recommended
a month ago

They were very helpful and easy to use 

Business response:

Thank you for taking the time to share your positive experience with Extra Space Storage. We're glad to hear that we were helpful and easy to use. 

Cameron Estrella's profile image
Cameron Estrella 
recommend  Recommended
a month ago

Super helpful with finding a storage unit at a good price 

Business response:

We're honored to have assisted you in finding a storage unit at a good price. Thank you for sharing your positive experience with us. 

Michael Callahan's profile image
Michael Callahan 
recommend  Recommended
a month ago

Friendly Staff Air conditioned facility 

Business response:

Thank you for your positive feedback, Michael. We are honored to provide a friendly staff and air-conditioned facility. 

Dakota Scott's profile image
Dakota Scott 
recommend  Recommended
a month ago

Mark was fantastic and made the process super easy and even made it fun. 

Business response:

We're absolutely thrilled to hear that Mark made the process easy and fun for you. Thank you for sharing your experience with us! 

Autumn In The Park Foundation's profile image
Autumn In The Park Foundation 
recommend  Recommended
a month ago

I didn’t expect renting a storage unit to be the highlight of my week, but then I met Mark at Extra Space Storage in Hickory. Not only did he walk me through everything with zero stress, but he somehow turned it into a genuinely fun experience—cracking jokes, making me feel right at home, and treating me like more than just a customer. It felt less like “renting a unit” and more like catching up with a really organized friend who just happens to have a bunch of garages. Seriously, if you want great service with personality, ... read more

Business response:

Thank you for your kind words about your experience with Mark at Extra Space Storage in Hickory. We're delighted to hear that Mark made your storage unit rental process not just stress-free, but enjoyable as well. It's wonderful to know that he treated you with such warmth and personality, making you feel at home. We deeply respect your feedback and are glad that Mark's approach to customer service left such a positive impression on you. We appreciate you taking the time to share your experience with us. 

Christmas In The Market's profile image
Christmas In The Market 
recommend  Recommended
a month ago

Had a great experience at Extra Space Storage in Hickory thanks to Brandon! He was professional, friendly, and really took the time to make sure I was set up with the right unit. You can tell he knows his stuff and cares about making the process easy for customers. The whole experience was smooth from start to finish. Highly recommend asking for Brandon if you stop by! 

Business response:

We are glad to hear that Brandon provided you with a great experience at Extra Space Storage in Hickory. It's wonderful to know that he was professional, friendly, and took the time to ensure you got the right unit for your needs. We appreciate your feedback on the smooth process from start to finish. Thank you for recommending Brandon and our facility to others! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 299 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.