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Extra Space Storage

4.8

About this business

Location details

949 4 Mile Rd NW, Grand Rapids, MI, 49544, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8140 reviews
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Yvonda Harvey's profile image
Yvonda Harvey 
recommend  Recommended
2 weeks ago

it has great customer service! 

Business response:

Thank you for your wonderful feedback about our great customer service! We appreciate you choosing Extra Space Storage, Yvonda. 

Karmen Harvey's profile image
Karmen Harvey 
recommend  Recommended
2 weeks ago

Karl was awesome and knowledgeable 

Business response:

We are pleased to hear Karl's knowledge made your experience great, Karmen! His expertise truly shines through. 

Amber Harvey's profile image
Amber Harvey 
recommend  Recommended
2 weeks ago

Karl is great. Always willing to help 

Business response:

Your positive experience means everything, Amber! Karl's helpful approach reflects our commitment to excellent service. 

Duane Ambrose's profile image
Duane Ambrose 
recommend  Recommended
2 months ago

Easy to set up, Easy access, very clear, had cart to move items. Everything from set up to entry to billing on my phone. Very good set up 

Business response:

We are delighted to hear about your smooth experience with setup, access, cart availability, and mobile billing features! 

Jimbo Spidey's profile image
Jimbo Spidey 
recommend  Recommended
5 months ago

The gentleman in the office was super helpful. I was able to get set up with a unit today but set the move in date for a few days out. It took some stress off me knowing I had something secured now 

Business response:

We are thrilled to hear our team member was super helpful! Great to know securing your unit reduced stress. 

Bobby Osborn's profile image
Bobby Osborn 
recommend  Recommended
5 months ago

This facility is great, there is a loading dock on two sides for the climate control building and sliding doors that open pretty wide for clearance. The place was clean and well maintained as well 

Business response:

We are overjoyed to hear about your positive experience! Thanks for highlighting our loading dock accessibility and clean facilities. 

Bobby Osborn's profile image
Bobby Osborn 
recommend  Recommended
11 months ago

The facility is clean and affordable, the rates do change so keep that in mind for long term 

Business response:

Thanks for the feedback! We're glad you found our facility clean and affordable. If you have any questions about rate changes, feel free to reach out to us at (616) 404-3575. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 140 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.