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Extra Space Storage

4.8

About this business

Location details

949 4 Mile Rd NW, Grand Rapids, MI, 49544, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8177 reviews
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Sam Fowler's profile image
Sam Fowler 
recommend  Recommended
a month ago

the best storage unit in Michigan!! 

Business response:

Thank you, Sam! Being called the best storage unit in Michigan means a lot to us. 

Blackwolf33's profile image
Blackwolf33 
recommend  Recommended
2 months ago

Karl got me a great unit and a great price... really appreciate how fast and easy it was 

Business response:

Thank you for your review! Karl is a great example of what we aim for — fast, easy, and great value. 

Bailey Barresi's profile image
Bailey Barresi 
recommend  Recommended
3 months ago

Karl is amazing! He is so kind and helpful and knows the answer to all my questions and concerns! 

Business response:

Thank you for your review, Nailey! We're thrilled Karl provided such helpful service and answered all your questions perfectly. 

Yvonda Harvey's profile image
Yvonda Harvey 
recommend  Recommended
5 months ago

it has great customer service! 

Business response:

Thank you for your wonderful feedback about our great customer service! We appreciate you choosing Extra Space Storage, Yvonda. 

Karmen Harvey's profile image
Karmen Harvey 
recommend  Recommended
5 months ago

Karl was awesome and knowledgeable 

Business response:

We are pleased to hear Karl's knowledge made your experience great, Karmen! His expertise truly shines through. 

Amber Harvey's profile image
Amber Harvey 
recommend  Recommended
5 months ago

Karl is great. Always willing to help 

Business response:

Your positive experience means everything, Amber! Karl's helpful approach reflects our commitment to excellent service. 

Duane Ambrose's profile image
Duane Ambrose 
recommend  Recommended
7 months ago

Easy to set up, Easy access, very clear, had cart to move items. Everything from set up to entry to billing on my phone. Very good set up 

Business response:

We are delighted to hear about your smooth experience with setup, access, cart availability, and mobile billing features! 

Jimbo Spidey's profile image
Jimbo Spidey 
recommend  Recommended
10 months ago

The gentleman in the office was super helpful. I was able to get set up with a unit today but set the move in date for a few days out. It took some stress off me knowing I had something secured now 

Business response:

We are thrilled to hear our team member was super helpful! Great to know securing your unit reduced stress. 

Bobby Osborn's profile image
Bobby Osborn 
recommend  Recommended
10 months ago

This facility is great, there is a loading dock on two sides for the climate control building and sliding doors that open pretty wide for clearance. The place was clean and well maintained as well 

Business response:

We are overjoyed to hear about your positive experience! Thanks for highlighting our loading dock accessibility and clean facilities. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 177 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.