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Extra Space Storage

4.9

About this business

Location details

93 Ridge Rd, Canton, GA, 30114, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9210 reviews
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Kipp R.'s profile image
Kipp R. 
a year ago

I rented a 10’x30’ drive-up unit in the fall of ‘24.  Space was super clean and I always felt comfortable from a security perspective with all of the cameras and foot lighting.  The best part was working with store manager MJ Pemberton.  She made the initial contracting very smooth and understandable.  She was always friendly and present whenever I was accessing my unit.  I moved all of my contents out and terminated my agreement this week.  Again, she was very professional and helpful in getting me a refund for the months o... read more

Business response:

We are delighted to hear about your positive experience with our clean facility, security features, and especially MJ's professional service! 

Cheri D.'s profile image
Cheri D. 
a year ago

MJ was amazing helping us after we reserved wrong size unit and were rushing to get completed so we could get the rental truck back in time. She was so nice and professional. I’ve used other storage units in the area. She won me over and will be my go to now and in the future! 

Business response:

We are delighted to hear about MJ's exceptional service. Her professionalism and helpfulness during your unit size adjustment truly reflect our commitment to customer satisfaction. 

Erica G.'s profile image
Erica G. 
a year ago

MJ was amazing!! She was patient and knowledgeable. We look forward to working with her while in the storage property. 

Business response:

We are delighted to hear about your excellent experience with MJ! Thank you for recognizing her patience and knowledge. We value having you as a customer. 

Lizzie W.'s profile image
Lizzie W. 
a year ago

Clean and secure facilities ! Very pleasant experience. 

Business response:

We are delighted to hear about your clean, secure storage experience. Thank you for highlighting our facility standards and pleasant service. 

Charity J.'s profile image
Charity J. 
a year ago

Great experience! MJ the manager is very helpful 

Business response:

We are pleased to hear about your great experience with MJ at Extra Space Storage! 

Abigail P.'s profile image
Abigail P. 
a year ago

Amanda was hands down the most helpful and kind person I have ever encountered at a storage unit! She was so knowledgeable! Thank you so much Amanda! 

Business response:

Thank you for your kind words about Amanda's exceptional service at Extra Space Storage! 

Crystal and Eddie A.'s profile image
Crystal and Eddie A. 
a year ago

MJ and Greg were so helpful with getting us all settled into our storage unit. They made process super easy. Our unit is spacious and the hallways are well lit. There are carts available right by the entrance and they roll smoothly and are clean. Overall, we feel like we made a great choice! 

Business response:

Thank you for your review! We're glad to hear that MJ and Greg were so helpful in getting you settled. We appreciate your feedback. 

Bonnie M.'s profile image
Bonnie M. 
a year ago

We drove two hours to get some things out of storage after misplacing the keys, and both of these ladies went well above and beyond to help us! Tiffaney spent more time than she needed to drilling the lock out so that we could get into the unit! Great service and we appreciate all of your help!!! 

Business response:

We're thrilled to hear about the exceptional service provided by Tiffaney and the team at Extra Space Storage. It's wonderful to know that they went above and beyond to assist you, especially after your long drive and the issue with misplaced keys. We understand how frustrating such situations can be, and we're glad our staff was able to help you access your unit by drilling out the lock. Thank you for taking the time to share your positive experience with us. We truly appreciate your kind words and recognition of our team's... read more

J P.'s profile image
J P. 
a year ago

Choose MJ and Extra Space Storage and MJ in Canton on 93 Ridge Rd! They have plenty of customer service along with extra space and storage! MJ has really taken care of me! And I'm sure she'll take care of you! She helped me as I added and then removed insurance coverage. She helped me add on the locks after I made my reservation. She made sure she was there when I arrived close to closing to pick up my locks the evening before I move-in date. And she greeted me on the moving day and showed me in the movers exactly wher... read more

Business response:

Your review is deeply appreciated. We are truly grateful for your positive feedback about MJ and our Extra Space Storage location in Canton. It's wonderful to hear that MJ provided such exceptional customer service, assisting you with insurance coverage, lock additions, and ensuring a smooth move-in process. We're delighted that she was able to accommodate your schedule and provide friendly, helpful service throughout your experience. Thank you for taking the time to share your experience with us and others. We value your bu... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 210 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.