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Extra Space Storage
- Self Storage
- South Bend, IN
About this business
Location details
2219 E Ireland Rd, South Bend, IN, 46614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
I want to give a huge shout-out to Heidi. She provided exceptional service and handles everything with professionalism. Moving is always a hassle and she made me feel welcome right away and made things a lot easier. If you want your move to be easier too, contact Heidi.
My husband and I did our application online on a Sunday. We had no clue that we couldn’t get in until the office was open due to the facility having a soft launch. It made us a little angry because we wouldn’t be able to go again until next week. We did go on Saturday and had to call for them to open the door and get our code. The manager was super helpful and explained the process to us and gave us the code. She showed us to our unit and where the entry way was from our unit. There is still work being done but overall I’m r... read more
Heidi is very rude and unprofessional. I had two interactions with her. After the first interaction I wasn’t going to rent but I decided to give her a second chance because she seemed very frustrated about the new location not being put together properly. I thought by completely paperwork online I could avoid interacting with her but I was instructed online to go inside after completing everything. Went inside and the second I had to ask for a refund because she was rude and definitely not a friendly person.
Nice clean space! And Heidi made everything easy from start to finish. Definitely would recommend!
Thank you Heidi for your professionalism, you definitely make the process very easy to understand. I think this store will do great with you as the manager.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 18 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.