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Family Care Center - Alamo Heights Clinic
- Counseling & Mental Health
- San Antonio, TX
About this business
Location details
430 W Sunset Rd, Suite 305, San Antonio, TX, 78209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have my first appointment with Doctor Cantu and she’s amazing. The staff is very friendly, polite and helpful.
Business response:
Hi, Maria. Thank you so much for leaving us a stellar review!
They have great therapists. However, the administrator or billing is a huge huge problem. Be aware of that. Payments are late nor made even if you print a receipt of that payment. Still show at your portal. I made one and asked for a receipt but when i checked my bank, it show they made 2 payments not for the payment I just made, but higher and twice. I tried many times to get a hold of billing department or anyone but no answer. And still no answer after many emails I made. Just be aware of that. Payments are late or it sho... read more
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (210) 802-3610.
I don't know how Zoloft is assisting me in my troubles with attention/focusing and obsessive thoughts. It felt as though only my depression was treated despite the countless concerns I mentioned.
Communication and professionalism. Rescheduled my appointment then the provider did not show up to my appointment until 24 minutes later. They said the patient prior to me “was really going through a lot” and were running over time. Completely inappropriate to tell another patient. My provider rarely showed up on time to previous appointments.
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (210) 802-3610.
I didn't feel my concerns were addressed.
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (210) 802-3610.
Multiple issues
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (210) 802-3610.
Both appointments went well, Both therapist and NP did well
We had a serious conversation and it went well. My therapist scheduled me 2 weeks away for needed for another conversation
Friendly staff, very attentive and professional.
Frequently asked questions about Family Care Center - Alamo Heights Clinic
How is Family Care Center - Alamo Heights Clinic rated?
Family Care Center - Alamo Heights Clinic has a 4.8 star rating with 592 reviews.
When is Family Care Center - Alamo Heights Clinic open?
Family Care Center - Alamo Heights Clinic is open now. It will close at 5:00 p.m.