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Family Care Center - Central Austin

4.6

About this business

Location details

3705 Medical Pkwy, #410, Austin, TX, 78705, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.6201 reviews
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Bayley H.'s profile image
Bayley H. 
8 hours ago

I am Bayley’s parent. We originally sought out counseling to address anxiety and depression issues for her, specifically related to loss of numerous family members. While I appreciate a kind counselor offering her tips for anxiety, most of what was offered was information that could be found on any random website to assist with general stress. I don’t feel like there are actual therapeutic techniques happening. The billing is what could easily be charged by a psychiatrist or other advanced degreed specialist but the services... read more

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 320-5779. 

Karen D.'s profile image
Karen D. 
2 weeks ago

it was my first time there the staff at the front desk was very friendly. I was not feeling well I needed something to eat and the girl was so sweet and got me some chips. I had a very good first session with Shannon. She’s very professional .. a very kind and nice lady. 

Business response:

Hi, Karen. Thank you so much for leaving us a stellar review! 

Annalicia T.'s profile image
Annalicia T. 
3 weeks ago

I cannot rave enough about the team I’ve been lucky to work with. I was experiencing symptoms of depression and anxiety; feeling paralyzed and “checked out.” Doing the most basic things of day-to-day life were extremely daunting, and I could feel my relationships with my loved ones beginning to suffer. Kaitlin listens to all my concerns, and I feel heard every visit. Her expertise has been helpful at identifying areas that needed to be addressed to help facilitate a return to what I would call “feeling like myself.” I’m so h... read more

Business response:

Hi, Annalicia. We are thrilled with your positive review! 

Pamela W.'s profile image
Pamela W. 
a month ago

Lisa creates a safe, engaging environment for honest, open dialogue. Beginning with the reception desk, a person feels welcome & cared for immediately. Any anxiety soon melts away with genuine smiles and kind treatment. 

Business response:

Hi, Pamela. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Daniel D.'s profile image
Daniel D. 
2 months ago

I can’t say enough good things about the care and support I’ve received here. I’ve been working with Dereck Alexander, my therapist, for about a year, and he has been an incredible source of guidance and understanding. He’s knowledgeable, thoughtful, and kind. I truly think of him as a friend — he gives honest feedback and genuinely cares about my well-being. Jessica Boyce, my psychologist, has also been amazing. From the very first session, she made me feel comfortable and heard. She’s compassionate, easy to talk to, and e... read more

Business response:

Hi, Daniel. We appreciate the kind words! 

Donna P.'s profile image
Donna P. 
2 months ago

I have had nothing but welcoming conversations with both Sara Barton and Lisa Villarel-Rios. Both counselors are truly compassionate and committed to their work! I look forward to a longstanding commitment to my mental wellbeing while working with Lisa to ensure a healthier future for not only me, but my loved ones too! Thank you so much for!!! 

Business response:

Hi, Donna. Your feedback is highly appreciated. Thank you for the review! 

Stephen S.'s profile image
Stephen S. 
2 months ago

My counselor's listening skills and feedback excellent and specific 

Business response:

Hi, Stephen. Thank you so much for leaving us a stellar review! 

Lyndsie L.'s profile image
Lyndsie L. 
2 months ago

Amazing experience. Great employees. 

Business response:

Hi, Lyndsie. We are thrilled with your positive review! 

Vicky L.'s profile image
Vicky L. 
2 months ago

I very much trust Dr lippy and my counselor I think it's Mickey beings I trust him very much and I hope that I can continue trusting them but I never have any problems when I go there I look forward to going thank you 

Business response:

Hi, Vicky. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Family Care Center - Central Austin

How is Family Care Center - Central Austin rated?

Family Care Center - Central Austin has a 4.6 star rating with 201 reviews. 

When is Family Care Center - Central Austin open?

Family Care Center - Central Austin is closed now. It will open tomorrow at 8:00 a.m.