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Family Care Center - Round Rock

4.6

About this business

Location details

551 S I-35 Frontage Rd, Ste 200, Round Rock, TX, 78664, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.6286 reviews
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Chris M.'s profile image
Chris M. 
a year ago

I see Pam Shellnut after three visit she has helped me tremendously, i saw a therapist for 9 month and never seemed satisfied. Pam has it together we bonded and i feel i may be on road to recovery now because of Pam 

Business response:

Hi, Chris. We appreciate the kind words! 

Devin H.'s profile image
Devin H. 
a year ago

I’ve always had a great experience, my provider Lena Liu is always very kind. Nothing but good things to say about family care center. 

Business response:

Hi, Devin. Your feedback is highly appreciated. Thank you for the review! 

Derek D.'s profile image
Derek D. 
a year ago

Thank you for good customer service 

Business response:

Hi, Derek. Thank you so much for leaving us a stellar review! 

Ken G.'s profile image
Ken G. 
2 weeks ago

Poor continuity of care (fourth provider in 6 months; newest provider changed the treatment regimen established by the first provider, reducing the dose by 80% to a level that is ineffective). 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 241-7314. 

Magdalena S.'s profile image
Magdalena S. 
6 months ago

Thank you Dr Watson for taking great care of me! 

Business response:

Hi, Magdalena. We are thrilled with your positive review! 

Kate S.'s profile image
Kate S. 
7 months ago

Stephen Presley is not personable and I get the feeling that he doesn’t even like her respect me. He’s very hesitant to issue and prescribe medicine medicines that I do believe would help me. When I told him I was having trouble sleeping, he absolutely refused to prescribe Ambien or Lunesta. He also refused to go up on my anxiety medicine saying “I won’t do it.” not that I need it now, but he’s just refusing already before knowing any sort of scenario that might need it. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 241-7314. 

Rebecca S.'s profile image
Rebecca S. 
a year ago

Trying to sell me on buying a subscription service for Calm like their a paid sponsor instead of listening to any other reason and then the therapist acting like a salty little brat throwing out "I'm not mad" in the shadiest tone when you push back against the therapist shoving said subscription down your throat. Next session is them telling me to go to an expensive luxury rehab to deal with the trauma. No I would not recommend this place to anyone. 

Business response:

Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 241-7314. 

Frequently asked questions about Family Care Center - Round Rock

How is Family Care Center - Round Rock rated?

Family Care Center - Round Rock has a 4.6 star rating with 286 reviews. 

When is Family Care Center - Round Rock open?

Family Care Center - Round Rock is closed now. It will open at 8:00 a.m.