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Farmington Oaks Apartments
- Apartments
- Farmington Hills, MI
About this business
Location details
21900 Farmington Rd, Farmington Hills, MI, 48336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
It's not bad! It would be better if wasn't for all the big black and sometimes brown spiders. They always comes in your apartment during the summer! I really hate them. The little ones that's white or cream colored don't bother me. It's the gigantic black and brown spiders that make you want to move! And the other day it was a garden snake in the hallway. . You just can't make this stuff up!
Business response:
Linda, we understand your concerns about the spiders and the unexpected garden snake. We strive to create a comfortable environment and appreciate your input. Our community also takes pride in its lush and beautiful landscaping, and we provide complimentary pest services to help maintain an enjoyable living space. We value your review and encourage you to contact us at KMFOpropertymanager@beztak.com at your earliest convenience so we can address your concerns directly. Thank you for bringing these matters to our attention.
i have lived here for 2 years. in this time it has always been quiet and clean which is much appreciated. i feel safe. the only problem was garbage /trash disposal which has been corrected. Management has made great strides to correct any issues we have. one while we would make maintenance requests and it would not happen or take a very long time to complete, this is no longer the case
Business response:
Hi Kris, it's great to hear that you've noticed our efforts to improve the living experience, especially with the trash disposal and maintenance requests. We appreciate your patience and understanding as we continue to make strides in our service. Your review is invaluable to us.
I lived in a one-bedroom apartment on the third floor. I had an outstanding experience living at this property. The office staff are friendly, genuine, and very quick to respond to residents needs/requests whether its information needed or a maintenance request. The maintenance staff always showed a sense of urgency to complete tasks and they did them correctly the first time around, every single time. They seem to understand that this is someone's home and the inconvenience of having something malfunction. The apartment its... read more
Business response:
Thanks for taking the time to share your experience with us, Korey! We strive to provide a community that our residents can be proud to call home and it is truly gratifying to know that our team's efforts helped to make this a reality for you. Though we were sorry to see you go, we wish you all the best in your future endeavors.
I just recently moved out of my apartment because I was relocated by my company and I already miss it. The location is awesome and close to the expressway and shopping (Kroger up the road, a great mall just up the expressway), I miss the large floor plan I had too and don't let me forget the pool the couple of summers I was there. I can go on and on about the apartment but it's the staff that made the difference; from my first day just looking at the apartment until the day I moved out they were super friendly and helpful... read more
Business response:
Jason, We are so glad that you enjoyed your time here with us at Farmington Oaks. We are sad to see any of our residents go, however if you are ever brought back to this area please keep us in mind. We would love to have you back! Best wishes on your move!
Hallways always smelled like garbage, and the trash chute was not serviced enough. It would routinely fill up, and then residents would just leave their trash in the small room next to the chute itself. Disgusting. On top of that, getting in touch with property managers felt like pulling teeth, there was almost never someone in the office, and no one to answer calls for simple questions. Maintenance was hit or miss. Best part about the place was the convenient location.
Business response:
Dan, we understand your concerns about the trash chute and communication challenges. It's important to us that these issues are addressed. We encourage you to contact us our regional manager at dlawrence@beztak.com to address your concerns directly. We're glad to hear you found the location convenient.
Every floor 1 through 3 smells like old urine I have to wear a mask to walk the halls. All of the emergency stairs also smell like urine. I genuinely think the floors are infused with piss. The hallways are dirty the trash compactors have been broke for 2 months and have been stinking up the building maintenance doesn't fix anything the lights around the building do not work at night it's very dark and dangerous do not lease here! We have new Management and they are terrible
Business response:
We appreciate your review and understand your concern. Our team is committed to maintaining clean, well-lit common areas and addressing equipment repairs promptly. We value your review, and we encourage you to reach out directly to our Regional Manager, Danielle, at dlawrence@beztak.com to discuss these matters further. Your comfort is important to us, and we hope to address your concerns effectively.
I have no idea how they can say they are best managed when many long time renters are leaving including me. I was even told by those who lease ends in the summer how lucky I was. But when the office staff person is nasty and it seems they try to find ways to charge fees or don't follow state law when adding charges to your account, you know why. Even when you try to be honest, they found a way to make you regret it. Had to be a senior only building once. Very long halls, 2 elevators, and 2 trash compactors that once worked... read more
Business response:
Thank you for reaching out. Upon further research, we have found that we do not have your name in our database and are unable to provide you with further assistance. If you are a resident of Farmington Oaks, we would be more than happy to help you with any questions or concerns you have. Please visit our office at your earliest convenience to properly address your concerns.
Moldy shower ceiling, moldy vents, complete with nasty smelling AC unit. Have put in numerous requests and nothing came of it.
Business response:
Hi, Nick. We have just changed the air filter, are cleaning out the air ducts, and are installing brand new vent replacements. And as we have discussed, we will be repairing the ceiling above your shower shortly. If you still have concerns, please don't hesitate to reach out. Thank you very much.
The 6 years that I resided here there has been issue after issue. I have several maintenance issues / requests place for my apartment (e.g. water heater failure, washer machine stop working, stove won't heat / over heats). Half of the issues were fixed; none in a timely fashion. The property management is not consistent; there has been at least 6 property managers and numerous staff members in my time there. They charge fees for everything they think that they can. You will be charged for trash, water, storage lockers, assig... read more
Business response:
We're sorry to hear that your experience with our community has not been more positive, Monique. We do apologize for any inconvenience that our transition may have caused you. Our fees and utilities are listed in our community's lease and agreed upon by all residents and we're happy to answer any questions that you may have in that regard. Additionally, the upkeep of our homes and the satisfaction of our residents are top priorities for us and we would like to work with you to help make your time here as positive as possible... read more
Frequently asked questions about Farmington Oaks Apartments
How is Farmington Oaks Apartments rated?
Farmington Oaks Apartments has a 2.8 star rating with 60 reviews.
When is Farmington Oaks Apartments open?
Farmington Oaks Apartments is closed now. It will open at 9:00 a.m.