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Fast Pace Health Urgent Care - Lewisburg, TN
- Urgent Care
- Lewisburg, TN
About this business
Location details
1307 N Ellington Pkwy, Lewisburg, TN, 37091, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
slowest place I've ever been to takes hours to even take a drug screen
Business response:
Kenneth Stegg, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Lewisburg
It doesn’t matter what I call for, whether it be an appt or to get a dr note extended or to remind them to call in medicine that they said they’d call in and never did, it does not matter. They don’t EVER answer the phone. EVER!! I’ve taken my daughter up there twice in a week and a half. This is week going on week 3 of her being sick and now running a fever. All they did was take vitals and “listed” to her chest. Then told me she had something viral and it would have to run its course. She can’t miss three weeks of school b... read more
Business response:
Tamara Laurel, we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Lewisburg
We arrived today, after driving 30 minutes, at 3:35 to get a rapid covid test, as we have an urgent need. They refused to serve us, even though they close at 4:00 and the test only takes 15 minutes, with only one other person there. Very disappointed. The misguided lady at the front desk should be replaced as her customer service is abysmal.
They close at 4 but it’s 2 pm & they’re not seeing anybody else...wow this is the second time for me... Never again . The worst...
Business response:
Hi Bárbara, we are sorry to hear about your displeasure in service with us. We want you to know that all reviews get read and sent to the clinic and patient services. We are not able to follow up to each one on public platforms due to HIPAA regulations; however, we invite you to reach out to us at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406 if you need to speak to us and further resolve the situation.
The doctors and nurses are very fríendly, the problem is the receptionist todas I took my childrens to check -up and each one grabbed a mask and a then took off the box,she got angry that the childrens took one,maybe because we are Hispanic and we deserve having one,americans also take mask and childrens left them lying , was discrimination.
waste of money unless you're looking for a dr note! never again!
Business response:
We are sorry for your negative experience. Would you mind speaking to patient services to provide more insight into your experience? Patient Service – customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406
I brought my son in last week.He hadn't been feeling well and I about knew he had strep throat. The nurse was sure he did too and ran a flu and strep test. I liked her she listened and was helpful. Well the Dr came in said he had a viral infection due to the weather sent us our way without meds. That didn't set well with me I knew he was sick and so did that nurse. I immediately took him to another clinic where he tested positive for strep and his tonsils were swollen 3Xs their normal size. I took him to get a second opini... read more
Business response:
Joci, we’re sorry to hear of your less than satisfactory experience with Fast Pace and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406
They left my daughter sitting in a room for 2 1/2 hours yesterday! she never even seen the Dr so she will not be back and I will be contacting Inurance to make sure the charges are correct.
Wasteful time but some your nurses are good others have poor bedside manner!!! And doctors have gotten me and my daughter wrong on sickness..
Business response:
We are sorry for your negative experience. Would you mind speaking to a regional director to provide more insight into your experience?
Frequently asked questions about Fast Pace Health Urgent Care - Lewisburg, TN
How is Fast Pace Health Urgent Care - Lewisburg, TN rated?
Fast Pace Health Urgent Care - Lewisburg, TN has a 4.2 star rating with 939 reviews.
When is Fast Pace Health Urgent Care - Lewisburg, TN open?
Fast Pace Health Urgent Care - Lewisburg, TN is open now. It will close at 8:00 p.m.