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Fast Pace Health Urgent Care - Manchester, TN

4.0

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Location details

1870 Hillsboro Blvd, Manchester, TN, 37355, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.01,048 reviews
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Alexandria Evans's profile image
Alexandria Evans 
3 years ago

RUDE staff. When you’re told you are next in line and signed in, you will still sit there for a minimum of an hour. I complained to the front desk saying the app thing they sent me when I booked my appointment online said that I should already be back there. They tell me any second I should be called back. Another 20 minutes goes by, still nothing. I go back up to the desk visibly irritated at this point. The front desk people basically shrugged me off and just asked for my copay. I pay and still sit and wait. Finally get ca... read more

Business response:

Alexandria, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Manchester 

David Kilby's profile image
David Kilby 
4 years ago

Worst office personnel in the industry!! Stay away!! Complete ignoramuses!! Go to ER or anywhere else!! 

Business response:

Thank you, David Kilby, for recommending us - Fast Pace - Manchester 💪😊⭐️🌟🏥💫 

Terri Luther Carter's profile image
Terri Luther Carter 
4 years ago

If you are a veteran and use community care, do not ever use Fast Pace. They will refuse to send the claim to the VA and then stick you with a bill for $1200 later on. We have had multiple calls over the past year and the VA finally told me today there is nothing they can do about it because Fast Pace won't send them the claim. Fast Pace refused to talk to myself or my dad about it. 

Business response:

I'm very sorry to hear about the confusion surrounding this experience with Fast Pace Health. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billingteam@fastpacehealth.com. - Fast Pace - Manchester 

Sumer Hill's profile image
Sumer Hill 
4 years ago

Will Not be back. Made an appointment and they did not allow me to bring my children back with me. Do not recommend. 

Business response:

Sumer Hill, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Manchester 

Sabrina Johnson's profile image
Sabrina Johnson 
recommend  Recommended
4 years ago

This place is not worth it. There is 10 people in my family that goes. But after what they done to summer. Nobody in my family will ever be back. How dare you be little and talk to my pregnant daughter in such a way. She is sick and got no care what so ever. A nurse practitioner came in and opened up a law suit and that's it. 

Business response:

Sabrina Johnson , we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Manchester 

Disa Patel's profile image
Disa Patel 
4 years ago

VERY long waits. They desperately need to hire more staff. I went in and waited 3 hours and still was not seen. I ended up leaving because the wait was ridiculous. 

Business response:

Disa Patel, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Manchester 

MaryJane Nicholson's profile image
MaryJane Nicholson 
4 years ago

Worse service ever. Waited 3 hours for them to tell us there was not anyone there to treat injuries. Everyone we saw were having to wait hours for service. They don't even triage patients when they come in. Someone could be dead on their floor and they wouldn't even know it. We will never come back nor recommend anyone to come here. 

Business response:

MaryJane Nicholson, we pride ourselves on our quality service and the high-quality standards we maintain. We can connect with you to discuss your experience. Please contact our patient services department at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace - Manchester 

Christina Minnert Risch Harris's profile image
Christina Minnert Risch Harris 
4 years ago

Slow pace, first one in door registered , at 8 AM still waiting 854 AM I walked out @ 1045 🤷🏻‍♀️ Thanks for your explanation below i understand that some thing’s take time but I was the 1rst patient .. anyhow Have a good day I hope the computer is up and running . And you find doctors that do not have to come all the way from Huntsville , 

Business response:

Christina Minnert Risch Harris, I'm very sorry to hear about your experience. We strive to get to our patients quickly, but sometimes even our wait times increase. We hope to better and quickly serve you in the future. - Fast Pace - Manchester 

Dianne Youngkin McGee's profile image
Dianne Youngkin McGee 
4 years ago

I was the last one before they closed closed and I had a terrible bad sore throat known for strep problems..They refused me a antibiotic or even a shot said it was sinuses I could go to Walmart & get some Zertex ..well it would have been cheaper for sure ..They just wanted the insurance payment..Still 2 weeks later still a sore throat...no covid...been tested very sad the lady she wore a dress don't go to her...She doesn't care won't help 😢 This is in Manchester, TN Don't know what she practices or how she got her license ... read more

Frequently asked questions about Fast Pace Health Urgent Care - Manchester, TN

How is Fast Pace Health Urgent Care - Manchester, TN rated?

Fast Pace Health Urgent Care - Manchester, TN has a 4 star rating with 1,048 reviews. 

When is Fast Pace Health Urgent Care - Manchester, TN open?

Fast Pace Health Urgent Care - Manchester, TN is closed now. It will open tomorrow at 8:00 a.m.