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Fast Pace Health Urgent Care - Union City, TN
- Urgent Care
- Union City, TN
About this business
Location details
1705 W Reelfoot Ave, Union City, TN, 38261, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
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Walked in today while still opened, was told I wouldn’t be seen unless I had preregistered but could come back tomorrow if I really needed to. The girl was very rude. You could tell she didn’t want to do her job. I will use a different walk in clinic in my town for now on.
Business response:
Ashley Brooke Edwards, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - FPH - Union City
They refused to see a 22 month old baby an hour and fifteen minutes before closing who was running a high temp because they met their quota for the day??? Was told to carry him to the ER! Would not recommend this place!
Business response:
Tiffany Shay Dobson , we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - FPH - Union City
How are you gonna tell someone you stopped seeing patients an hour before you close. Can't believe you would just turn someone away like that. Yeah ok let's go to the ER where you have a higher risk of catching something.
Business response:
Jessica Sanders, thank you for the feedback. We work tirelessly to improve. Because we only succeed when we improve for our community. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - FPH - Union City
they dont help you at all make you look dumb
Business response:
Adam J Goad, we strive to always put our customers first, and we want to fully understand your experience with us. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - FPH - Union City
The only medical place I've ever been where it's cheaper to not have insurance...no insurance is a $90 office visit....with insurance is $300 but of course the insurance won't pay that price so FP then bills you for it...I went back to ask the doctor for 3 more days off from work...the secretary could have just asked her but she insisted I see the doctor, I was with the doctor for 90 seconds, she told me no and charged me another $300
Went at 7:30 p.m. to get tested fur Covid and they said thatvthey had quit testing for the day.
Business response:
Cody, We are sorry to hear about this. Thank you for your feedback. Without it, we would not be able to improve our services. We will be in discussion with the clinic regarding this matter. We would like to learn more about this and talk with you further. Can you connect with us at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406? Thank you again for bringing this to our attention.
RecommendedStaff and concern for you and your illness
Business response:
Sharon, it was a pleasure serving you and we look forward to providing more great care moving forward! -- Fast Pace Health Urgent Care
Frequently asked questions about Fast Pace Health Urgent Care - Union City, TN
How is Fast Pace Health Urgent Care - Union City, TN rated?
Fast Pace Health Urgent Care - Union City, TN has a 4.3 star rating with 706 reviews.
When is Fast Pace Health Urgent Care - Union City, TN open?
Fast Pace Health Urgent Care - Union City, TN is closed now. It will open at 8:00 a.m.